Billing and Estimating Coordinator

Description Metro Fire + Security has been serving Arizona since 1972. We are a full-service fire protection company that offers statewide service. We are a family-owned business that prides itself on customer service and integrity. Our staff of friendly and experienced professionals are dedicated to proving quality service. From initially selling and servicing fire extinguishers, we have transformed ourselves into a full-service fire and life safety corporation. We now specialize in sprinkler system testing, repair and installation, kitchen and restaurant systems, fire alarm design, installation and service, backflow prevention devices, full service alarm monitoring, fire pump repair and installation, and underground hydrant repairs and installation, among the many services we offer. Great company culture with room to grow. The Billing and Estimating Coordinator is primarily responsible for accessing service tickets, ensuring all equipment, tools and work is accurately accounted for, verifying the invoice rate matches the contract rate, and submitting the invoice to the customer. A desired candidate is detail-oriented, organized, has excellent written and verbal communication skills, and has experience with billing/ invoicing. Responsibilities Access service tickets after technician’s finishes work and ensure all work is properly recorded Ensure technicians complete reports with 100% accuracy and invoice the service provided by the contract Ensure all work, equipment, tools, fees, etc. are included in service ticket; if not included, get the appropriate information, and add it to the service ticket Carefully review service contact for errors, and confirm pricing and services are correct Input special service notes, as needed Answer customer calls requesting service and other related issues – gather detailed information and basic overview of issue(s) Requirements Perform other related duties as assigned or required Highschool Diploma or GED Two (2) years prior billing, invoicing and/or accounting experience Ability to work full-time, Monday – Friday, between the hours of 7:00 AM – 5:00 PM High precision/ detail-oriented Excellent written and verbal communication skills Meticulous, focused, and analytical Ability to prioritize and manage multiple responsibilities simultaneously Capable of staying on task and completing tasks with minimal supervision Desire and ability to work effectively as part of a team Preferred Experience working in fire protection industry Experience working in Profit Zoom, Building Reports, Compliance Engine, and/ or Paylocity Working knowledge of Microsoft Office Suite Benefits Medical Dental Vision Paid Time Off Paid Holidays 401(k) matching #J-18808-Ljbffr Metro Fire and Security