Bilingual Customer Service and Sales Representative - Spanish

Bilingual Customer Service and Sales Representative - Spanish

Location: Prince Frederick, MD, 20678

Salary: $40000.0 - $66000.0/year

Experience: 3 Year(s)

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Service-Oriented State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set. Ideal candidate will be a bilingual (Spanish/English) professional with 3+ years of service and/or sales experience in a professional office environment.

We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities include but not limited to:

• Primary focus: customer service, retention, account reviews, relationship building, and identifying appropriate sales/cross-sell opportunities.
• Expected to contribute to overall Agency goals and growth.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Use a customer-focused, needs-based review process to educate customers about insurance options
• Maintain a strong work ethic with a total commitment to success each and every day

As an Agent Team Member, you will receive...

• Base Salary plus Commission and Bonus
• Employer Contribution to Employee Health Plan
• Paid Time Off
• 401k with Match
• Licensing Support
• Training
• Mentoring and Development
• Opportunity for Advancement

Requirements:

• Property & Casualty license (must have or be able to obtain within 60 days)
• Life & Health license (must have or be able to obtain within 60 days)
• Bilingual; fluent in Spanish and English
• Minimum of three years of professional work experience required.
• Strong organization, accuracy, follow-through, problem-solving, and customer-service skills.
• Must complete Sales and Service assessments.
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Self-motivated
• Detail oriented
• Dedicated to customer service
• Able to learn computer functions
• Pride in getting work done accurately and timely
• Ability to work in an office / team environment
• Ability to multi-task
• Provide timely and thorough activity reports to agent
• Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.

Disclosure This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. We are an Equal Opportunity Employer and encourage applications from individuals of all backgrounds and experience levels. #SMA