Membership Engagement Specialist

Values: Accountability, Collaboration, Integrity, Service-Oriented, Values Differences
Job Title: Member Engagement Specialist – Mountain Communities
Region/Location: Western Slope/ Grand Junction
Department: Mission Delivery
Occupational Job Group: Specialist 2
Pay Range: $20.67–$23.56 per hour
Reports To: Rural Engagement Manager
FLSA Status: Non-Exempt
Terms: Regular, Year-Round, Full-Time, Hybrid
Supervisory Responsibility: None
GENERAL PURPOSE
The Member Engagement Specialist – Mountain Communities is a community-based, part-time role responsible for supporting membership growth, volunteer engagement, and program delivery in geographically remote and rural mountain communities. This position serves as a local representative of Girl Scouts of Colorado and works collaboratively with cross-functional teams to increase access to Girl Scout experiences in assigned communities.
This role focuses on community relationship-building, program facilitation, member engagement, and local outreach efforts that support recruitment and retention goals . Success in this role requires strong communication skills, flexibility, self-direction, and the ability to work independently in rural and mountain regions with varying levels of community infrastructure and volunteer capacity.
ESSENTIAL DUTIES & RESPONSIBILITIES
Membership Growth & Recruitment

• Support member recruitment efforts in assigned mountain and rural communities through local outreach, relationship-building, and community engagement activities.
• Assist with recruitment events, school outreach, and community-based engagement opportunities.
• Support program-led recruitment efforts by helping facilitate introductory Girl Scout experiences.
• Build relationships with schools, libraries, and community organizations to increase awareness of Girl Scouts locally.

Program Delivery & Implementation

• Facilitate and support Girl Scout programs, events, and community-based experiences in assigned regions.
• Assist with program logistics including communication, materials preparation, and site coordination.
• Support school-based, pop-up, and community programs as needed.
• Adapt program delivery to meet the needs of rural and mountain communities while maintaining safety and program quality standards.

Volunteer Recruitment, Support & Retention

• Support volunteer onboarding and engagement efforts in collaboration with Volunteer Success staff.
• Provide basic guidance and resource navigation to troop leaders and caregivers.
• Help identify volunteer needs or concerns and elevate issues to appropriate support teams.
• Encourage member and volunteer retention through relationship-building and consistent communication.

Community Presence & Relationship Building

• Act as a consistent, trusted, and visible representative of Girl Scouts of Colorado in mountain communities.
• Build positive relationships with local families, schools, and community organizations to strengthen community awareness and engagement.
• Navigate cultural, logistical, and geographic barriers unique to rural and mountain communities with sensitivity and creativity.
• Represent Girl Scouts at community events, meetings, and outreach opportunities.

Administrative & Reporting Responsibilities

• Maintain timely records of outreach activities, programs, and community engagement efforts.
• Submit required reports, participation data, and scheduling updates.
• Communicate consistently with supervisors and team members regarding regional activities and support needs

  JOB QUALIFICATIONS
Education and/or Formal Training

• No formal education or training requirements.

Experience

• Experience in volunteer management, membership development, recruitment, retention, community engagement, or account management preferred.
• Experience working in community engagement, youth programs, customer service, volunteer support, or outreach preferred.
• Experience setting ambitious goals and driving results, including lead management and member conversion.
• Experience using customer relationship management systems (Salesforce preferred).

Knowledge, Skills, and Abilities

• Strong written, verbal, and interpersonal communication skills, including public speaking and relationship-building.
• Ability to work independently with minimal daily supervision and exercise sound judgment.
• Highly organized, resourceful, and adaptable in a fast-paced, evolving environment.
• Strong problem-solving skills and comfort wearing multiple hats.
• Proficiency in Microsoft Office and ability to learn new technologies quickly.
• Commitment to diversity, equity, inclusion, and access.
• Bilingual and bicultural skills desired but not required.

ADDITIONAL REQUIREMENTS

• Ability to pass a criminal background check acceptable to GSCO standards.
• Access to reliable transportation with required insurance and willingness to travel extensively within mountain and rural regions.
• Valid driver’s license and acceptable driving record.
• Ability to work evenings, weekends, and occasional overnight stays.
• Ability to transport program materials weighing up to 30 pounds and prepare meeting spaces independently.

The best part of working at Girl Scouts of Colorado is that you make a difference in the lives of girls every day. In addition, all regular, full time employees (working 30 hours a week or more) are eligible for benefits:
403(b) Retirement Plan - GSCO matches 100% of employee contribution up to 2% of pay.
Health, Dental, and Vision Insurance
Long Term Disability - 100% Employer Paid
Life Insurance, Accidental Death and Dismemberment, Optional Supplemental Life Insurance
FSA/HSA
Employee Assistance Program - 100% Employer Paid
Vacation and Sick Leave.
Holidays and Office Closures

***Employee signature below indicates the employee's understanding of the requirements, essential duties & responsibilities of the position. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time with or without notice. Please contact your supervisor/manager or HR with any questions.

 
GSCO will make reasonable accommodation for qualified individuals with known disabilities and employees whose work requirements interfere with a religious belief, unless doing so would result in an undue hardship or a direct threat to the Girl Scouts of Colorado. If you need such accommodation, contact your supervisor or Human Resources immediately to begin the interactive accommodation process.