Housekeeping Supervisor/Inspector

Job Description

Job Description

Salary: $14.00

PRIMARY PURPOSE:The housekeeping inspector performs a final inspection of all guestrooms after they have been cleaned to ensure the room meets and exceeds required company, brand and customer expectations. This important part of our housekeeping department also assists the Housekeeping Manager and Housekeeping Supervisor in monitoring and maintaining efficiency in the housekeeping department.

RESPONSIBILITIES:

Inspects the daily cleaning of assigned rooms, corridors, storage areas, and public areas to ensure housekeeping assignments are being completed to the highest standard. This includes ensuring bed linens are changed, towels are replaced, and bathrooms are properly cleaned, as well as vacuuming, mopping, and dusting the areas and completing all daily projects.

• Assists in cleaning any areas that did not pass inspections.
• Ensures the brand and company standards of cleanliness, hygiene, and tidiness are maintained throughout the hotel.
• Assists management in grading the performance of housekeeping staff in accordance with brand and company standards.
• Ensures upkeep of vacant rooms.
• Ensures lost-and-found items left by guests are logged and stored in a secure location daily.
• Takes action on any maintenance issues in guest rooms to ensure hotel-established quality.
• Ensures that all room attendants carts and stock rooms are kept orderly.
• Monitors working conditions and reports to management any observed or known safety hazards, conditions, or unsafe practice and procedures.
• Conducts monthly inventory of supplies.
• Assists management by controlling costs within the housekeeping department.
• Demonstrates teamwork by cooperating and assisting co-workers as needed.
• Communicates in a professional manner with customers, co-workers, managers, and guests.

REQUIREMENTS

• 1-2 years' experience in housekeeping in a hotel environment.
• Advanced knowledge of cleaning chemicals and housekeeping best practices.
• Excellent attention to detail with high levels of successful communication.
• Ability to work at a fast pace while under pressure.
• Ability to encourage co-workers to perform their best work in a positive and respectful manner.
• Ability to multi-task and remain flexible in a stressful environment.
• Must be willing to work flexible hours/days, including weekends and holidays.
• Self-directed and able to work independently.
• Bilingual English/Spanish is a plus.

JOB SETTING AND PHYSICAL DEMANDS

Employees in this position work primarily indoors. To perform the job successfully, the candidate must be able to lift, push, pull, and carry a minimum weight of approximately 50 lbs, stand for long periods of time, kneel, bend and crawl, squat and crouch, and tolerate exposure to dust and cleaning chemicals.

Disclaimer

This job description indicates in general the nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed.

EOE- All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, or veteran status.