Corporate Trainer

About this position Description: At Infinity, we believe performance is more than hitting goals — it’s about showing up with energy, striving for excellence and executing with purpose. Our Perform Culture is built on empowering people to grow, challenge themselves, and create a meaningful impact every day. We don’t just train employees — we develop high performers who elevate the teams around them. Recognized by the Detroit Free Press, Des Moines Register, and Corridor Business Journal as a Top Workplace and one of the Coolest Places to Work, Infinity is a place where ambition is supported, growth is intentional, and success is celebrated. We foster an environment that blends professionalism with personality — from a casual dress code and engaging team events to community involvement and collaboration that strengthens connections. At Infinity, careers aren’t just built — they’re accelerated. Role Overview The Trainer is a performance-driven educator and leader responsible for developing confident, capable, and high-impact team members. This role is ideal for someone who thrives in front of an audience, embraces innovation, and believes that great training creates measurable performance results. You will design and deliver engaging training programs that prepare employees to represent global brands with excellence. Beyond onboarding, you will serve as a coach, mentor, and performance partner — reinforcing standards, elevating skills, and driving continuous improvement across the operation. This role requires organization, adaptability, and a passion for helping others perform at their highest level. What You’ll Do Lead the execution of new hire onboarding and continuous education programs aligned with Infinity’s Perform Culture Collaborate with leadership to identify performance gaps and implement targeted training solutions Develop and deliver engaging, results-focused training programs Inspire, motivate, and influence employees to achieve aggressive performance goals Establish and uphold high standards for process, compliance, and quality Create and maintain dynamic training materials that evolve with business needs Mentor new hires through their transition into live production environments Provide coaching, feedback, and performance counseling to associates and managers Conduct ongoing skills enhancement and refresher training Evaluate training effectiveness and generate actionable progress reports Partner with Quality Assurance to align training initiatives with performance benchmarks Support retention efforts by strengthening employee readiness and confidence Act as a floor leader or roaming supervisor during high-volume or All-Hands situations Monitor employee performance through call listening, documentation, and coaching Communicate training updates and operational changes across teams Contribute to the strategic success of the Training and Quality department Ideal Candidate & Qualifications A minimum of 2-4 years of training delivery experience required, preferably in a sales environment Phenomenal communication, presentation, and public speaking skills Organizational and time management abilities Critical thinking and decision making Excellent oral and written communication skills Desire and ability to work in a highly changing environment Excellent organizational skills Ability to work without direct supervision in a fast-paced environment Extensive knowledge of Microsoft Office package to include Word, Excel, and PowerPoint Supervisory Responsibilities First level supervision of new hires during classroom training Physical Requirements Stamina: Ability to stand for periods of time while delivering lessons Voice Clarity and Projection: Clear speech and the ability to project one's voice across a room Mobility: The ability to move around the classroom freely, including navigating between desks Manual Dexterity: Handling educational tools, writing on whiteboards or blackboards, and using computers or other technology Energy Levels: High energy levels are often necessary to engage students during the class and maintain a dynamic learning environment Sitting: Prolonged sitting at a desk Lifting: Ability to lift 10 pounds Visual Accuity: Extended periods of computer use Infinity is an equal opportunity employer and provides reasonable accommodations to qualified individuals with disabilities, as mandated by the Americans with Disabilities Act (ADA) and other applicable laws. If you need an accommodation to apply for or perform your job, contact our Human Resources department at View email address on click.appcast.io. #J-18808-Ljbffr