Patient Access Representative

Patient Access Representative

Position: Patient Access Representative

Location: Fort Wayne, IN

Schedule: Monday - Friday, 6:00am-2:30pm

Projected duration: 3 months

Job code: CVDJP00035071

W2 pay rate: $20.75 per hour

Benefits are available

Job Responsibilities:

• Schedule patient appointments and greet patients upon appointment arrival
• Ensure a welcoming environment for all patients and visitors
• Assist patients with registration and check in procedures
• Data entry of patient demographics and billing information
• Verification of insurance coverage and collect/post payments to patient accounts
• Collect and prepare specimens for testing and analysis when needed
• Call physician offices to confirm the accuracy of test orders
• Monitor and log patient wait times on a regular basis
• Notify the supervisor of any patient issues in a timely manner
• Promote and provide information about company patient services
• Manage office supplies to ensure proper inventory levels
• Open and close the office when necessary
• Perform administrative and clerical duties as necessary

Minimum Qualifications:

• High School Diploma or GED or equivalent
• 1 year or more of customer service experience

Preferred Qualifications:

• 1 year or more of patient facing healthcare experience

Additional Job Standards:

• Experience working in a team environment
• Strong data entry and organizational skills
• High level of attention to detail
• Proficient in MS Office
• Flexibility to work overtime as needed
• Able to pass a standardized colorblindness test