Regional Manager- Affordable Housing

Regional Manager- Affordable Housing

Louisville, Kentucky, United States

Fairstead is a purpose-driven real estate firm dedicated to building affordable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns and manages a portfolio of more than 30,000 apartments, including pipeline, across 28 states. As an integrated owner, operator, and innovator, Fairstead brings development, construction, and property management under one unified platform to deliver high-quality affordable housing that serves our residents at scale.

At Fairstead, we believe affordable housing should be thoughtfully designed, professionally managed, and responsibly operated. We seek to create and preserve housing that serves residents while delivering long-term value to communities, partners, and stakeholders.

Fairstead challenges industry norms through our tech-forward, entrepreneurial approach to affordable housing. In addition to core real estate capabilities, we operate innovative service lines designed to improve resident outcomes, strengthen communities, and drive operational efficiency. We embrace digital transformation, data-driven decision-making, and emerging technologies, including AI, to build scalable systems that support sustainable growth, grounded in a culture of entrepreneurship, innovation, partnership, dedication, and integrity.

Fairstead has an exciting opportunity to oversee a region of growing properties. The Regional Property Manager oversees the day-to-day operations of communities in their assigned region, implementing policies, procedures, and practices to enable each property to meet budgeted financial goals and achieve operational performance objectives.

Responsibilities:

• Complete oversight of all real estate property management functions including managing the day-to-day administrative and maintenance operations in their region.
• Creates and implements leasing and marketing plans, resident relations, budget preparation and financial reporting, and monitoring compliance with HUD.
• Prepares monthly variance analysis reports (Financial Overviews) for submission to CFO (Chief Financial Officer).
• Conducts monthly budget review to ensure sites are meeting NOI.
• Ensures that all resident complaints are handled expeditiously, diplomatically, and professionally.
• Supervises the appropriate building security measures, incident documentation, lease violation reports and proper notification of management, owner, and/or insurance carriers where necessary.
• Develops, implements, and assures continued implementation of preventive maintenance programs.
• Ensures that maximum economic rents are achieved through active rent level management, general and targeted outreach methods, assurance of leasing skills, and resident retention programs.
• Responsible for vouchering through TRACS and ensuring all voucher related issues are handled expeditiously and turned around to the Contract Administrator.
• Coordinates with staff & third-party contractors to ensure all work orders are closed out with signatures and photos of all work.
• Approves the purchases of large-scale items/repairs.
• Performs other related duties as required.

Benefits:

• Generous employer contribution for Medical Insurance through Meritain Health.
• Employer Paid Vision Plans.
• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%.
• 12+ paid Holidays.
• 20 days of PTO.
• 7 Sick days.
• Employer Paid Life Insurance.
• Flexible Spending Account.
• Nationwide Pet Insurance.
• Disability Insurance.
• Laser Correction Discount.
• Employee Discounts on appliances, apparel, and more.

Qualifications:

• Two (2) years of experience as a Regional Property Manager.
• Proficiency in YARDI and Realpage is required.
• Experience with preparation and oversight of REAC and MOR inspections.
• Exceptional communication, customer service, and organizational skills.
• Ability to diffuse difficult situations.
• Knowledge of the NYC residential market (Rent Stabilization, DHCR, HPD).
• In-depth knowledge of Affordable Housing.
• Ability to manage multiple priorities while demonstrating the initiative to produce results and resolve problems.
• Bilingual in English and Spanish is a plus.
• Able to effectively present information and respond to questions from management, vendors, and associates.
• Adhere to tight deadlines and quick turnaround for deliverables.
• Ability to work collaboratively in a dynamic environment where adaptability is imperative.
• Strong written and oral skills.
• Accurate with a strong attention to detail.
• Proficient in Microsoft Office Suite.

Diversity in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks.