Business Analyst

Business Analyst – Advanced

The State of South Carolina is looking for a Business Analyst - Advanced. This position is open as an agency established from a prior agency needs to migrate and modernize its applications from a previous environment to a new one.

Interview Process: 1 round, Virtual/Online

Duration of the Contract: 12 months

Possibility for Extension: Yes

Work Location: Fully onsite until the candidate is eligible for telecommuting two days per week after 3 months and certain project milestones being met.

Candidate Location: Candidate MUST be a SC resident. No relocation allowed.

Position Details:

Office of Technology Contractor Job Description Business Analyst - Advanced

Act 60 of 2023 required the restructure and transfer of programs, services, duties, and authority of the Department of Health and Environmental Control (DHEC) into the Department of Public Health (DPH) or the Department of Environmental Services (SCDES). As such, SCDES’s Office of Technology is migrating all systems out of the DHEC environment (now maintained by DPH) and into the SCDES environment. SCDES has 1200+ employees using 100+ applications. These applications are intended to be maintained and supported by 50+ Office of Technology staff and numerous vendors.

SCDES servers need to be established and prepared to host applications at the Department of Administration's Division of Technology Operations (DTO) state data center and in the commercial cloud. These applications have many dependencies on other systems, some of these dependencies will migrate however some will remain in the DHEC environment. The Business Analyst position will support the application migration and modernization.

Must Have/Required Skills:

• 5 Years with Government IT Projects as a Business Analyst or in related roles.
• 5 Years experience in eliciting, analyzing, and documenting business rules, processes, and requirements.
• 1+ years of hands-on experience with the system development life cycle (SDLC).
• 1+ years of experience with SQL database.

Preferred/Nice to Have Skills:

• International Institute of Business Analysis (IIBA) Certifications such as CBAP (Certified Business Analysis Professional) or Certification of Capability in Business Analysis (CCBA).
• Certification such as PMI-PBA (Professional in Business Analysis).
• 1+ years of experience using JIRA and Microsoft Office products.

Required Education and/or Certifications:

A bachelor's degree in computer science or a related area and experience in computer system development and modification. Relevant experience may substitute for the bachelor's degree on a year-for-year basis.

Business Analyst Position Summary/Job Purpose:

The Business Analyst leads the Office of Technology (OT) application migration efforts by bridging business and technical teams, streamlining processes, documenting progress, and ensuring readiness through testing, training, and stakeholder collaboration.

Key Responsibilities/Job Functions:

• Program Area Facilitation and Migration Readiness - Facilitate program area analysis and implementation, serve as a liaison between program area staff and development teams, including vendors, stakeholders, and OT staff. Lead and document meetings to collect configuration artifacts, establish system and business context, and prepare migration-related deliverables. Lead the effort of developing and categorizing configuration into processes in preparation for modernization, modifications, migration, testing, and production.
• Testing, Training, and User Readiness for Migration - Lead the development and execution of test plans, continuously providing feedback to program area and development staff. Assist with minor configuration based on discussions and feedback with the program area. Assist in providing training before, during, and immediately after implementation as needed and appropriate. Ensure the application is viable for the user and that the user experience is as effective and efficient as possible, continuously evaluating and recommending improvements to enhance usability and satisfaction. Collaborate with stakeholders to ensure user requirements are understood and integrated into the development process. Capture documentation throughout the process.
• Process Engineering and Migration Support - Analyze existing and target system processes to identify opportunities for efficiency and cost savings during application migration and modernization. Serve as a subject matter expert for highly technical content, processes, procedures, and system functionality. Review configuration and migration-related tickets for technical accuracy and completeness. Support product owners in assessing system enhancement requests stemming from migration and modernization gaps or user feedback and ensure routing through appropriate channels.
• Allow flexibility to support smaller agency application projects or consultation. Participate in agency meetings that support understanding the scope of application migration within agency goals and strategies.