Service Manager

$110k - $130k

Full-time

Mercury Hampton Ltd

Imperial, CA

Service Manager - Imperial, California

Location: Imperial, California

About the Company

Our client is a long-established, family-owned leader in engineered solutions, renowned for innovation, reliability, and service excellence. With a strong North American footprint due to multiple years of success, they design and deliver tailored products/solutions across construction, industrial, energy, and environmental sectors.

The Opportunity

We’re seeking a dynamic Service Manager to lead operations at a busy regional site in Imperial, CA. This is a key leadership role responsible for driving branch performance, ensuring safety and compliance, and leading a talented team to achieve ambitious commercial targets.

You’ll be central to shaping the branch’s growth, combining technical insight with strong leadership and commercial acumen. It’s a role for someone who thrives on building relationships, developing people, and delivering outstanding customer experiences.

Key Responsibilities

Lead and develop the branch team across operations, sales, and service functions.
Oversee all aspects of branch performance, safety, sales, fulfilment, and profitability.
Manage P&L, analyse financials, and implement strategies to increase margins.
Drive new business development and customer retention within industrial and construction markets.
Ensure the highest standards of safety and environmental compliance.
Act as a visible ambassador for the business within the local community and industry networks.

What You’ll Bring

Bachelor’s degree (Business, Engineering, or related field) or equivalent experience.
Proven experience managing an operational or sales branch within an industrial, construction, or equipment-based business.
Strong understanding of water handling equipment/rotating equipment will be highly beneficial.
A collaborative, people-first leadership style with a focus on safety and service.
The ability to translate strategy into action and deliver consistent commercial results.

What’s on Offer

Competitive base salary + performance incentives.
Comprehensive health, dental, and vision insurance.
401(k) with company match.
Paid holidays and generous PTO.
Ongoing training, development, and tuition reimbursement.

Apply

Vacancy posted more than 2 months ago

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