Service Manager
$110k - $130kFull-time
Mercury Hampton Ltd
Service Manager - Imperial, California
Location: Imperial, California
About the Company
Our client is a long-established, family-owned leader in engineered solutions, renowned for innovation, reliability, and service excellence. With a strong North American footprint due to multiple years of success, they design and deliver tailored products/solutions across construction, industrial, energy, and environmental sectors.
The Opportunity
We’re seeking a dynamic Service Manager to lead operations at a busy regional site in Imperial, CA. This is a key leadership role responsible for driving branch performance, ensuring safety and compliance, and leading a talented team to achieve ambitious commercial targets.
You’ll be central to shaping the branch’s growth, combining technical insight with strong leadership and commercial acumen. It’s a role for someone who thrives on building relationships, developing people, and delivering outstanding customer experiences.
Key Responsibilities
- Lead and develop the branch team across operations, sales, and service functions.
- Oversee all aspects of branch performance, safety, sales, fulfilment, and profitability.
- Manage P&L, analyse financials, and implement strategies to increase margins.
- Drive new business development and customer retention within industrial and construction markets.
- Ensure the highest standards of safety and environmental compliance.
- Act as a visible ambassador for the business within the local community and industry networks.
What You’ll Bring
- Bachelor’s degree (Business, Engineering, or related field) or equivalent experience.
- Proven experience managing an operational or sales branch within an industrial, construction, or equipment-based business.
- Strong understanding of water handling equipment/rotating equipment will be highly beneficial.
- A collaborative, people-first leadership style with a focus on safety and service.
- The ability to translate strategy into action and deliver consistent commercial results.
What’s on Offer
- Competitive base salary + performance incentives.
- Comprehensive health, dental, and vision insurance.
- 401(k) with company match.
- Paid holidays and generous PTO.
- Ongoing training, development, and tuition reimbursement.
Vacancy posted more than 2 months ago
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