Business Operations Program Manager

Join a leading global technology company committed to empowering every person and organization on the planet to achieve more. We are dedicated to fostering an environment where innovation thrives and our people can make a significant impact on a global scale. Are you a dynamic and highly organized professional with a passion for operational excellence and fostering a vibrant employee experience? We are seeking a Business Operations Program Manager to be the engine behind our team’s day-to-day operations. In this pivotal role, you will directly influence the success of our engineering and research initiatives, shaping the employee experience and driving strategic programs that resonate across our organization. Your contributions will be instrumental in creating an inclusive and innovative culture, making a tangible difference in how our teams collaborate and achieve their goals. Key Responsibilities: Drive day-to-day operational excellence for engineering and research teams, ensuring smooth execution of core business priorities. Collaborate with various internal teams, including human resources, recruiting, finance, communications, and legal affairs, to deliver impactful programs. Engage with diverse employee ecosystems, as well as external customers and partners, to foster strong relationships and promote best practices. Positively impact the employee experience within engineering and research environments. Support leadership in maintaining a robust rhythm of business, encouraging knowledge sharing and efficient operations. Contribute to and participate in strategic initiatives and cross-group projects, developing and implementing plans with clear success metrics. Partner with internal communications teams to craft and deliver effective internal and external communication strategies that align with company values and brand. Work alongside leaders, HR, and diversity & inclusion initiatives to cultivate a positive, inclusive, and innovative culture within our development centers. Deliver programs that support strategic goals for engaging communities and ecosystems, tracking and communicating progress effectively. Collaborate with finance teams and business managers on financial planning, budgeting, expense reporting, tracking, and reconciliation. Plan and execute a variety of events, meetings, offsites, and partnerships, both internally and externally. Continuously identify opportunities for process improvements and efficiencies to streamline operations. Demonstrate exceptional judgment, tact, diplomacy, integrity, and professionalism in all interactions. Influence and collaborate effectively across a highly matrixed organization to achieve desired outcomes. Work independently with a high degree of accuracy and attention to detail, consistently meeting deadlines. Qualifications: Must-Have Qualifications: 7-9 years of overall experience in program management or business operations. Demonstrated experience working within a large, complex organizational environment. Strong partnership abilities, fostering effective collaboration across diverse teams. Exceptional communication skills, both written and verbal, for various audiences. Proven execution and organizational skills, with an ability to manage multiple priorities effectively. Familiarity with standard office productivity suite tools (e.g., presentations, word processing, spreadsheets). Nice-to-Have Qualifications: A degree in a relevant field is preferred. Experience in supporting engineering or research organizations. A proactive and self‑motivated approach, eager to tackle challenges with a high level of customer service. Deep care for creating a vibrant and inclusive work environment. Compensation: Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location. Aquent is an equal‑opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment‑one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive. #J-18808-Ljbffr Aquent