Senior CS Strategy & Operations Lead: AI-First Growth
PagerDuty, Inc.
PagerDuty, Inc. is seeking a Principle CS Strategy & Ops Manager to drive the long-term Customer Success strategy and operational execution. You will partner with CS leadership to shape segmentation, coverage models, and playbooks while owning tooling, data, and forecasting infrastructure that enables scalable growth. You’ll translate retention and expansion goals into actionable programs, build executive dashboards, and lead a high‑visibility team to deliver measurable improvements in NRR, GRR, #J-18808-Ljbffr PagerDuty, Inc.
Vacancy posted 1 day ago
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