Shipping Clerk

Shipping Clerk

The Shipping Clerk is responsible for executing high-volume, end-to-end shipping and fulfillment operations in a fast-paced environment within the Warehouse and Shipping department. This is a non-exempt, hourly role focused on accuracy, productivity, and on-time delivery.

Essential Duties and Responsibilities

• Receive and process daily orders from the warehouse management system (WMS) with a high degree of accuracy and efficiency
• Pick, pack, and prepare shipments including finished goods, printed materials, and related items in alignment with work order specifications
• Ensure all shipments meet quality standards, including verifying quantities, specifications, and special handling instructions
• Inspect products and packaging for defects and escalate discrepancies as needed
• Review and prioritize work orders to meet production schedules, shipping deadlines, and customer expectations
• Follow established SOPs and contribute ideas for process improvement
• Maintain accurate inventory through cycle counts and assist in discrepancy resolution
• Communicate delays, safety concerns, or operational risks to leadership in a timely manner
• Maintain a safe, clean, and organized workspace in compliance with OSHA and company standards

Requirements

High school diploma or equivalent required

Minimum of one (1) year of experience in a warehouse, distribution, or order fulfillment environment preferred

Experience with inventory control, picking/packing, and order fulfillment processes preferred

Forklift certification preferred, or ability to obtain certification upon hire

Basic computer proficiency, including experience with warehouse management systems (WMS) and order processing software

Knowledge, Skills, and Abilities

Working knowledge of parcel shipping systems, including FedEx and UPS

Basic understanding of freight shipping processes is a plus

Strong attention to detail with a high level of accuracy in order fulfillment and inventory handling

Ability to work efficiently in a fast-paced, deadline-driven environment

Effective communication skills and ability to escalate issues appropriately

Ability to follow standard operating procedures (SOPs) and safety guidelines consistently

Basic problem-solving skills and ability to identify and report discrepancies

Physical Requirements

Ability to lift, carry, and move packages up to 50 pounds on a regular basis

Frequent standing, walking, bending, reaching, and repetitive motion throughout the shift

Ability to safely operate warehouse equipment, including pallet jacks and hand trucks (forklift operation where applicable)

Ability to work in a warehouse environment with varying temperatures and conditions

Ability to perform repetitive tasks with a high degree of accuracy and attention to detail

Compensation

This is a full-time, non-exempt (hourly) position. The base compensation range for this role is $17.00 – $22.00 per hour, plus benefits.

This position is eligible for overtime in accordance with applicable federal, state, and local laws, including California wage and hour requirements.

Compensation within the posted range will be determined based on factors such as relevant experience, job-related skills, education, and geographic location.

The Company complies with all applicable wage and hour laws, including minimum wage, overtime, and meal and rest break requirements.