DCS CASE MANAGER 4

Job Information State of Tennessee Job Information Opening Date/Time: 06/29/2026 12:00 AM Central Time Closing Date/Time: 07/05/2026 11:59 PM Central Time Salary (Monthly): $4,672.00 - $7,015.00 Salary (Annually): $56,064.00 - $84,180.00 Job Type: Full‑Time Location: Ashland City, TN Department: Children's Services Location of Positions: Department of Children's Services, Cheatham County Background Screening: A Motor Vehicle Records screening will be conducted prior to employment. This position requires a criminal background check; applicants may need to provide information about prior criminal history. Qualifications Education and Experience: Master’s degree in social work or a related behavioral science field with a child or family focus and at least three years of full‑time professional child welfare case work, including experience in one or more of the following: social, psychological, or correctional counseling or case management; volunteer services coordination for a children's service program; or juvenile classification coordination. OR Bachelor’s degree and at least five years of full‑time professional child welfare case work, including experience in one or more of the following: social, psychological, or correctional counseling or case management; volunteer services coordination for a children's service program; or juvenile classification coordination. Necessary Special Qualifications Must be at least twenty‑one (21) years of age on the date of application. Be a citizen of the United States. Possess a valid driver’s license prior to and during employment. Have a good moral character, as determined by investigation. Complete a criminal history disclosure form in a manner approved by the appointing authority. Have no conviction for a felony. Agree to release all records involving their criminal history to the appointment authority. Supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint‑based criminal history records check. Submit to and pass a pre‑employment screening test for use of illegal drugs. Overview This classification is responsible for professional case management supervisory work of average difficulty and performs related tasks as required. It is the first full supervisory class in the DCS Case Manager job series. The incumbent supervises staff who provide case management services for children under the State’s supervision, in state custody, or at risk of state custody, and their families. The role differs from DCS Case Manager 3, which performs lead level case management work. It also differs from DCS Team Coordinator, which manages operations and programs in a field office or large residential programs and supervises members of this class. Responsibilities Assist the case manager in determining if abuse or neglect has occurred, assessing risk or harm to the child, assisting in determining the need for a safety plan, and making recommendations regarding permanency, reunification, or termination of parental rights. Assess underlying needs and core family concerns to ensure safety. Review and assess cases for closure or transfer based on knowledge and policy requirements. Assign cases/work assignments through TFACTS and provide feedback on performance to subordinates, including professional development opportunities and corrective action; analyze data, response times, overdue reports, Child and Family Team Meetings, placement reports, resource home reports, EPSDT and dental records, face‑to‑face visits; use SharePoint and Excel to track child welfare outcomes. Participate in multi‑disciplinary teams, including the Child Protective Services Investigative Team, Foster Care Review Board, and Community Advisory Board, to gain a global perspective on case planning decisions. Interpret the meaning and intent of policies and procedures for staff, community partners, and clients. Discuss case information with subordinates to guide decision‑making regarding case needs, resource allocation, and outcomes; coach subordinates on understanding underlying needs and core family concerns to ensure client safety. Conduct case conferences with subordinates to provide guidance, feedback, direction, and next steps, promoting safety, permanency, and well‑being for DCS clients; ensure subordinates follow policy guidelines for case documentation and meet policy requirements for completion. Review and monitor ongoing assessments of subordinates to ensure quality case management; document discussions with staff including Employee Performance Briefings (EPBs) and case conferences. Track, create, and communicate reports on regional data to ensure state and federal compliance; ensure data elements meet required time frames; provide accurate information to internal and external entities, including courts and other decision makers. Work flexible hours, including weekends, holidays, and after‑hours; schedule appointments, meetings, and visitation with children on caseload; transport children safely to appointments and assist them in preparation for placement; sit with children awaiting placement. Communicate effectively and timely with others, engaging children and families to build trustful relationships; encourage clients to overcome barriers and achieve permanency; explain parental rights and other relevant documents to families; respond promptly to families, providers, co‑workers, and supervisors. Work within communities by making referrals to service providers on behalf of clients; collaborate with law enforcement officials and multi‑disciplinary teams; train foster parents, adoptive parents, and community. Competencies Decision Quality Directs Work Drives Results Develops Talent Communicates Effectively Knowledge Clerical Customer and Personal Service Personnel and Human Resources Skills Time Management Active Learning and Listening Complex Problem Solving Coordination Critical Thinking Abilities Written Comprehension Deductive Reasoning Inductive Reasoning Tools & Equipment Electronic devices Computers Motor vehicle TN Driver Standards State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications: A valid driver’s license. No record of the following violations for the past five years: driving under the influence (DUI), reckless driving, license suspension for moving violations, or more than four moving violations. Applicants are encouraged to include their driver’s license information under the Licenses and Certifications section of their application. Agencies may allow an exception based on other factors. #J-18808-Ljbffr