Regional Director of Operations - Employer Health Centers

This is a leadership role overseeing a portfolio of employer health centers for a Fortune 500 client. It is a Build and Lead opportunity for someone who understands employer-based healthcare and can create the operational structure needed to support consistency, and scale along with a strong client delivery across multiple sites. The specific requirements of the job are as follows: Build and standardize SOPs, workflows, checklists and operating standards across employer health centers, Lead the implementation of new services, technology and operational initiatives. Develop and manage KPIs for access, utilization, staffing, service quality and patient experience, Design staffing models, coverage plans, and training expectations across locations, Serve as the operational point of contact for client stakeholders in a polished corporate environment, Partner with internal teams including HR, Legal, Finance, Procurement and IT Identify risks, and drive corrective actions. 7+ years of halthcare operations experience with direct multi-site ownership Direct experience in employer-sponsored health centers, onsite employee clinics, employer wellness clinics, occupational health or corporate health settings is required Demonstrated exprerience building SOP's, workflow, implementation plans and operational playbooks, Experience with KPIs, dashboards, staffing models and operational reporting, Proven ability to design and implement new systems, Strong project management skills Clinical background welcomed but not required. #J-18808-Ljbffr Operationscouncil