Letters of Credit Officer Senior

LETTERS OF CREDIT OFFICER SENIOR WHAT IS THE OPPORTUNITY? The colleague will be responsible for delivering a high level of excellent service to clients through various channels for commercial trade finance clients. The colleague will be responsible for handling customer inquiries, all tasks associated with letters or credit such as but not limited to drafting, issuance, advising, document examination, payment, transfer, assignment of proceeds and providing issue resolution within the established guidelines, following the department's procedures and making sure delivery services are within the established service level agreement. The colleague will be responsible for providing prompt and courteous customer service to both internal and external customers. WHAT WILL YOU DO? Responsible for the handling of Letters of Credit and Amendment Issuance. Commercial Letter of Credit Advising, Examine Letter of Credit Documents, Financing, Payments, Standby Letter of Issuance, Counter Standby Letter of Credit Issuance, Language Drafting and Other Trade Finance Products. Provide advice and direction on the operational aspects of Trade Finance to both internal and external customers with a high level of responsiveness. Adhere to all department policies and procedures to ensure all internal compliance, anti‑boycott, OFAC, AML are complied with. Collaborate with internal and external parties to ensure compliance with legal requirements, government rules International Chamber of Commerce rules, and Internal policies and procedures are complied with. Resolve complex inquiries and customer service issues through full ownership and resolution. Make sound decisions while balancing risk with opportunity. Ensure that fees are collected and notification sent in a timely manner. Assist with adhoc projects and assignments. Responsible for drafting, issuing, advising, and examining documents presented under letters of credit to ensure that they are in strict compliance Bank policies, procedures, and International Standby Practices or Uniform Customs and Practice for Documentary Credits procedures and regulations. Provide comments to stakeholders and affiliates as appropriate regarding acceptable wording of Standby Letters of Credit. Responsible for processing export and import letters of credit transactions including drafting, issuing, advising, and examining documents presented under letters of credit to ensure that they are in strict compliance Bank policies and procedures, or Uniform Customs and Practice for Documentary Credits procedures and regulations. WHAT DO YOU NEED TO SUCCEED? Required Qualifications* Bachelor's Degree or equivalent Minimum 5 years of experience processing letters of credit (standby or commercial) Minimum 3 years of basic computer experience required. (eg. Microsoft Word, Excel, Outlook, and Powerpoint.) Minimum 5 years of experience with Uniform Customs and Practice for Documentary Credits and/or International Standby practices Additional Qualifications Comprehensive knowledge of International Standby Practices and Uniform Customs and Practice for Documentary Credits is required. Excellent customer service, communication and interpersonal skills in order to interact effectively with clients and all levels of Bank personnel. Strong written and verbal communication skills. Strong analytical and problem solving skills. Ability to be detail‑oriented and accurate in a deadline‑driven, multitask‑oriented environment. Good PC skills (e.g. Microsoft Office) Knowledge of Fusion Trade Innovation Compensation Starting base salary: $28.58 - $45.66 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job. #J-18808-Ljbffr