Staff Interpreter - Court Certified, Spanish Speaking

Description Position: Staff Interpreter (Court) Status: Salaried, Non-Exempt Supervisor’s Title: Manager, Client Experience; Date: March 2026 Team Lead, Interpreter Development Specialist Location: Greater Indianapolis Primary Goal The Court Certified Staff Interpreter (Spanish Speaking) is a front‑line representative of GLOBO, responsible for ensuring communication access through interpretation across various industries - including legal, medical, insurance, and educational. With several years of certified experience, the Staff Interpreter is able to meet most client interpreting needs onsite and remotely. Beyond the scope of interpreting, the Staff Interpreter facilitates communication and expectations between GLOBO and clients, ensuring needs are properly met and resources are properly allocated, and serves as a mentor to new and junior interpreters without direct supervisory responsibilities. Responsibilities Provide primarily onsite and occasional remote interpreting in consecutive or simultaneous modalities, according to business needs and depending on circumstances and standards of the industry and jurisdictional rules. Staff Interpreter III must be present at MSC for 80-90% of their workweek. Deliver high-accuracy interpretation in specialized settings (e.g., legal, medical, or technical) while maintaining active professional licensure and advanced certifications relevant to the field. Act as a primary liaison between GLOBO and the customer by providing knowledge of client needs, such as location expectations, and collecting information to maximize resources. Maintain professional and collaborative relationships with diverse stakeholders, including educators, healthcare providers, judicial officers, and fellow interpreters. Respond to questions regarding same-day requests or changes, redirecting to an internal GLOBO team as necessary. Serve as a lead mentor for junior and entry-level interpreters, facilitating shadowing opportunities and providing constructive, real‑time feedback to ensure adherence to professional ethics and linguistic accuracy. Oversee the distribution, setup, and recovery of GLOBO-owned interpreting equipment at client sites to ensure operational readiness. Strictly adhere to established Professional Codes of Ethics (e.g., NCIHC, NAJIT, or RID) regarding confidentiality, impartiality, and professional boundaries. Ensure operational compliance by accurately documenting mileage, reviewing timecard, and completing required company-specific training on schedule. If requested, schedule and coordinate interpreting jobs with contract interpreters and the coordinating office and confirm/check reports that come in monthly, weekly, and twice a day. Other duties as assigned. Requirements 6+ years of interpreting experience as a certified interpreter. Maintains appropriate certifications regarding field of expertise. ASL: BEI IV, BEI V, NIC Master, BEI Court, BEI Medical. Spoken Language: Indiana Court Interpreter Registry, medical or legal certification. Experience with Google Docs and Apple/Mac Operating System preferred. Additional Preferred Requirements: Ability to work independently in a decentralized environment without reliance on direct authority. Highest level of personal and professional integrity and ethics. Broad understanding of current and emerging technology practices. High level of initiative, accountability, and follow-through. Value strong teamwork and collaboration skills. Demonstrated problem‑solving and decision‑making skills. Ability to manage multiple initiatives and projects and prioritize needs. Strong sense of service and passion for the company and business. Authorized to legally work for any employer in the United States. Willingness to submit to any requested background checks. Fluent in English. Core Competencies (GLOBO Foundations) Drive Results - Take accountability for individual outcomes; prioritize work to support company goals. Communicate Effectively - Listen with intent to understand; ask questions to ensure understanding. Developing Self and Others - Expand self‑awareness and be open to feedback; take ownership/seek opportunities for learning, career growth, and development. Growth‑Focused - Develop a growth mindset by keeping an open mind during change; seek opportunities to move out of your comfort zone. Customer Centricity - Consistently provide excellent customer service; actively gather and leverage information to understand current and emerging customer priorities, problems, expectations, and needs; present proposed solutions within areas of responsibility. Supervisory Responsibilities: This position does not have direct supervisory responsibilities. Work Environment This position predominantly operates in a hybrid professional, educational, legal, and/or remote office environment. The role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. The employee may be required to stand or sit for up to eight hours or more at a time, use hands to handle or feel objects, tools, or controls, reach with hands and arms, walk, sit, climb, balance, stoop, kneel, or crouch, and occasionally lift or move up to 50 pounds. Specific vision abilities required include close vision, distance vision, color vision, depth perception, and the ability to adjust focus. Persons with mental or physical disabilities, as defined by the Americans With Disabilities Act, are eligible for this position as long as they can perform the essential functions of the job after reasonable accommodations are made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible for this position. Equal Employment Opportunity Statement GLOBO Language Solutions, LLC is an equal opportunity workplace and affirmative action employer. We do not discriminate based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran, or any other characteristic protected by state, federal, or local law. #J-18808-Ljbffr Helloglobo