Field Service Technician

Job TitleRegional Chemfeed SpecialistJob DescriptionWe are seeking a proven, high-energy and self-motivated Regional Chemfeed Specialist within our Chemical Solutions and Monitoring (CSM) business unit to support sales teams and end customers working with our process chemical monitoring & control product line. This product group includes standard metering feed pumps, proprietary and third-party controllers, and monitoring systems related to other associated process control equipment for both heavy and light industry applications. The Regional Chemfeed Specialist will be responsible for routine and preventative maintenance, standard installations, and on-site troubleshooting within their assigned geographic region.Key CharacteristicsSelf-driven, motivated, organized, and consistent planner with Instrumentation and Electronics experienceLogically able to troubleshoot through a variety of problems, willingness to learn and take on new challengesCommunicate effectively in front of customers, peers, and in written reportsStrong interpersonal skills for customer interaction and relationship buildingWilling to travel 50-60% within assigned regionAbility to work independently with minimal oversight while maintaining accountabilityDuties & ResponsibilitiesConduct end customer site scope-outs and audits to assist sales teams in technical review and recommendations for standard installations within the assigned regionCommission and configure standard off-the-shelf equipment, program controllers, and validate chemical feed equipment operation on startup by calibration and verification in the safest manner possiblePerform routine electrical and mechanical installation of components required for final tie-ins to applications in the field, while adhering to plant and company environmental, health and safety concernsProvide on-site troubleshooting and technical support for hardware and software problems, coordinating with CSM sales team and corporate technical resources as neededExecute preventative maintenance programs for all chemfeed and control systems within the assigned region to ensure optimal equipment performance and customer satisfactionMaintain accurate documentation of all service activities, including site visits, installations, troubleshooting activities, and customer communicationsComply with all safety, health, and environmental policies and procedures relevant to the position and complete all required administrative documentationQualificationsKnowledge, Skills & Abilities Required:Instrumentation/Electronics background and troubleshooting skills with mechanical aptitudeSelf-motivated with ability to initiate and drive projects to completion with minimal oversightStrong technical and cognitive ability to logically troubleshoot and resolve standard technical issuesClear communication skills to efficiently support the service process internally while providing effective communications to end customersAbility to speak effectively regarding technical equipment and processes before customers, clients, and other employeesComfortable independently scheduling project work and associated travel using available toolsGeneral knowledge of electrical equipment, chemistry, and safetyVisual and manual dexterity to competently service instruments and electrical equipmentAbility to work in multiple environments, indoor/outdoor in variety of industries, including Class 1 Div 2 hazard classificationsComputer proficiency with word processing, spreadsheets, and basic database knowledgeValid driver's license and ability to drive company vehicle frequentlyPreferred:Familiarity with digital communications including MODBUS, OPC, ProfiNet, networking, and cellular communicationsUnderstanding of Water Treatment processes, controls and programming, and chemical applicationsFundamental computer programming skills, Boolean and comparative logicAbility to make good business decisions based on risk reward analysis and company business objectivesEducation & Experience Required:Technical degree/diploma in Electrical, Electronic Technology, Instrumentation and Electronics, Mechanical Engineering or other technical disciplineMinimum of 2-5 years of experience in Instrumentation and Electronics (I&E), OR plant operations/maintenance experience, OR at least 2 years of relevant training (college, military, technical/vocational school) in Instrumentation and Electronics, working with 120VAC and low voltage, analog and digital communication, installation and troubleshootingMechanical aptitude for installations, mounting equipment, plumbing, conduit, tubing in PVC, SS, and copperPreferred:Experience with chemical feed systems and process control equipmentPrevious field service or customer-facing technical role experienceCertification in relevant technical areas (electrical, instrumentation, etc.)Additional InformationAt Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We're an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. Because our people are our greatest assets, we also offer benefits that include:Medical, Dental, & Vision Insurance Starting Day 1!Life InsurancePaid Time OffPaid HolidaysParental Leave401(k) Plan - 3% default contribution plus matching!Flexible Spending & Health Saving AccountsAD&D InsuranceDisability InsuranceTuition ReimbursementDisclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.****Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity****Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of Veolia, and no fee will be due.All your information will be kept confidential according to EEO guidelines.As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.