Front of House and Hospitality Manager

Job Description

Job Description

Front of House and Hospitality Manager

Love to make a difference in the lives of seniors?

At Solera Senior Living, we are guided by our Core Values—Compassion, Communication, Commitment, and Creativity—in everything we do. We are seeking a Front of House Dining Manager who is passionate about hospitality, service excellence, and creating memorable dining experiences for residents, families, and guests.

What Solera Offers You

A growing company with opportunities for career advancement
Immediate pay access — no more waiting for payday
Tuition reimbursement to support your professional growth
Comprehensive medical benefits with discounted gym memberships
Dental, vision, life, and disability insurance
401(k) retirement plan
Paid holidays and paid time off
Employee Assistance Program (EAP)
Perks and employee discount programs
Supportive, team-oriented workplace culture

Position Overview

The Front of House Hospitality Manager is responsible for leading the dining room service team and ensuring residents receive warm, attentive, and professional hospitality during each dining experience. This role supports daily dining operations, service standards, team training, scheduling, and overall dining room presentation.

The ideal candidate has a strong hospitality mindset, enjoys leading and developing a team, and understands the importance of creating a welcoming and high-quality dining experience in a senior living environment.

Essential Duties and Responsibilities

Lead, coach, and support front-of-house dining team members to deliver excellent service.

Oversee dining room service, setup, cleanliness, presentation, and overall ambiance.

Ensure team members follow service etiquette, hospitality standards, safety guidelines, and food handling practices.

Support scheduling, training, onboarding, and ongoing development of dining staff.

Partner closely with the culinary team to ensure smooth communication between the dining room and kitchen.

Monitor resident satisfaction and respond to questions, concerns, and service needs in a timely and professional manner.

Assist with special events, private dining, community functions, and resident programming as needed.

Maintain a positive, professional, and service-focused presence with residents, families, guests, and team members.

Help ensure compliance with community policies, sanitation standards, and regulatory requirements.

Qualifications

Previous leadership experience in hospitality, restaurant, dining services, senior living, or a related service environment preferred.

Strong communication, organization, and team leadership skills.

Ability to train, motivate, and hold team members accountable to service standards.

Passion for hospitality and creating meaningful experiences for seniors and their families.

Knowledge of kitchen operations, food handling, or senior living dining is a plus, but not required.

Ability to work a flexible schedule, including weekends, holidays, and special events as needed.

Must be able to perform the physical requirements of the position.

Annual flu vaccine required; medical and religious exemptions accepted.

Equal Opportunity Employer

Solera Senior Living is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Solera Senior Living is committed to equal employment opportunity for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by federal, state, or local laws.