Sr. Manager, Internal Tools & Operations, WW Marketplace Platforms & Technologies

Weekly Hours: 5

Role Number: 200616156-0836

Summary

Apple’s app ecosystem has helped creators, dreamers, and learners of all ages and backgrounds build a brighter future and a better world with their innovative apps. Apple’s ongoing investments in a wide range of tools, technologies and services to build high-quality apps, reach Apple users globally, and seamlessly sell goods and services has enabled countless new companies, spawned new industries and created millions of jobs. A significant driver of the global economy, the App Store has facilitated over a $1 trillion in developer billings and sales in 2022 alone, rewarding developers and entrepreneurs for their hard work and creativity. And we believe we’re just getting started!

Description

We are seeking a strategic and results driven leader to build a next-generation internal tools to power the App Store, Apple Games app, and Apple Arcade for the WW Marketplace Platforms & Technologies team. In this role, you will define the overall vision and strategy for the internal tools and operations that are developed in close partnership with the App Store Product, Business, Engineering, and HI Design teams. You will develop and deploy new AI-driven tools, and platforms to optimize the content production, business planning, and product plan. This includes mapping out the current and next state process flows of our entire toolchain and managing the digital transformation for our internal teams.

This is a unique opportunity to define the next generation of AI-driven tools while collaborating with a cross-functional team including App Store Product, Business, Engineering, HI Design, Editorial/Production, Finance and more.

Minimum Qualifications

• 10+ years of relevant experience building internal tools and operations for a global storefront / platform.

• Experience working with and developing AI tools to optimize business efficiency.

• Deep knowledge of the mobile app ecosystem with a fluency in backend operations and product-forward development experience.

• BA/BS degree or equivalent experience in relevant field.

Preferred Qualifications

• Strategic thinker with strong leadership skills and experience developing a vision for internal tools with business and engineering teams.

• Familiar with current LLM ecosystem (OpenAI), prompting and prototyping tools (e.g. ChatGPT, Claude, Replit) and basics of SQL, Tableau, and Python.

• Outstanding verbal and written business communications skills – expertise in building keynote narratives and delivering compelling presentations to senior leaders.

• Excellent interpersonal skills; Highly motived, works well in a fast paced environment and provide ability to lead teams.

• You have a bias towards action, a high sense of urgency, and a willingness to roll up your sleeves and get things done.

• Strong understanding of iOS platform.