Operations Assistant - Seasonal

Operations Assistant - Seasonal

Smart Data Solutions, a leading provider of data management and workflow solutions for health plans and TPAs, is hiring Seasonal Operations Assistants to support our fast-paced Operations team. In this role, you'll play an important part in keeping critical healthcare processes moving by accurately handling and processing high-volume documents.

You'll love this role if you enjoy working independently, staying organized, and keeping a steady, productive workflow. If checking tasks off your list, following clear processes, and paying close attention to detail feels rewarding, you'll be a great fit.

Primary Responsibilities

• Assist in retrieving mail from the post office in the company issued vehicle.
• Sort incoming mail by P.O. Box to be put away to their assigned P.O. Box location on shelves.
• Delivering FedEx and UPS mail to teams leads for distribution.
• Perform destruction of documents by retention date as assigned from Team Lead in compliance with customer and HIPAA requirements.
• Place scanned document boxes in secured, fenced in areas.
• Must have ability to lift 45 pounds.
• Perform other duties as assigned.

Secondary Responsibilities

• Prepare and process mail based on customer requirements in a timely manner while maintaining a high level of quality and accuracy.
• Properly sort batches of mail based on customer requirements.
• Accurately complete batched mail cover sheets.
• Scanning, archiving, and quality control of mail documents in a timely manner while maintaining a high level of quality.
• Accurately input cover sheet information into the scanning machine.
• Feeding documents through a scanner in a timely manner.
• Ensuring batches are scanned and placed into appropriate storage box.
• Ensuring compliance with Hi-Trust certification requirements and Smart Data Solutions Acceptable Use Policy.

The duties set forth above are essential job functions for the role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Required skills:

• Flexibility to complete different tasks on a daily basis.
• Strong organizational skills and attention to detail.
• Manages time effectively and is dependable.
• Communicates effectively.
• Computer literacy.

Ability to perform other basic office duties as assigned

Top Benefits & Perks:

• A company culture that is authentic and values forward thinking, collaboration, and fairness! We work hard for our customers and have fun along the way!
• A professional development and growth-oriented workplace
• Generous benefits including, health insurance, short-term, long-term disability and an employee referral program
• 401(k) with a company match to provide a better future in your retirement years
• Work-life balance with competitive paid time off package; including vacation, holiday, and a floating day

Who is Smart Data Solutions?

For over 20 years, Smart Data Solutions has been partnering with leading payer organizations to provide automation and technology solutions enabling data standardization and workflow automation. The company brings a comprehensive set of turn-key services to handle all claims and claims-related information regardless of format (paper, fax, electronic), digitizing and normalizing for seamless use by payer clients. Solutions include intelligent data capture, conversion and digitization, mailroom management, comprehensive clearinghouse services and proprietary workflow offerings. SDS' headquarters are just outside of St. Paul, MN with 300+ employees and leverages dedicated onshore and offshore resources as part of its service delivery model. The company counts over 420 healthcare organizations as clients, including a number of Blues plans, large regional health plans and leading independent TPAs, handling over 500 million transactions of varying types annually with a 98%+ customer retention rate. SDS has also invested meaningfully in automation and machine learning capabilities across its tech-enabled processes to drive scalability and greater internal operating efficiency while also improving client results.

SDS recently partnered with a leading growth-oriented investment firm, Parthenon Capital, to further accelerate expansion and product innovation.

Location: Smart Data Solutions is located in Eagan, MN.

Smart Data Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.