Information Systems Manager

At Kenco Logistics, you’re more than just a team member—you’re part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers. Join a company where your contributions help move the world forward—one shipment at a time.About the PositionThe Information Systems Manager is an integral part of the IT Infrastructure and Operations Team (I&O). This role will collaborate closely with the I&O team to troubleshoot intricate IT issues, manage computer system updates, and adeptly install hardware and software, catering to diverse departmental needs. Through a team of direct reports, the position bears the responsibility for driving operational and service management processes, ensuring the attainment of quality, efficiency, and agility objectives within the Windows and Linux server landscapes.FunctionsManages a team of direct reports responsible for server infrastructure and overseeing the following:Monitor all server/system infrastructure in a 7X24x365 environment.Troubleshoot and support Windows and Linux servers and systems. Maintenance of mission critical servers and systems. Oversee the design, setup, and configuration of infrastructure services. Develop, administer, and monitor security systems. Create and manage operational procedures, records, documents, and technical diagrams to ensure streamlined workflows and documentation accuracy.Oversee and evaluate the productivity and performance of IT staff, conducting performance reviews, and effectively prioritizing and scheduling tasks to optimize team efficiency.Participate in on-call assignments and responding to emergencies for after-hours support, while also strategizing and developing long-term schedules for timely updates to company computer systems and cybersecurity measures.Investigate new business technologies and IT software solutions, assessing their suitability to enhance the organization's computer systems, and implementing software programs and innovative technologies aligned with organizational goals.Act as a key liaison for internal business partners, ensuring timely delivery of products and services that support and align with business operations.Undertake any other relevant duties assigned by management, maintaining flexibility and adaptability in responding to changing organizational needs.QualificationsBachelor’s or Master’s degree in in computer science, information systems, business administration field or related ​required or equivalent years of experience required. Equivalent years of experience is defined as one year of professional experience for each year of college requested​.Minimum of 5 years of experience in supporting systems as an administrator, analyst, engineer or related role required. Minimum of 2 years of supervisor/managerial experience required.Experience with cloud-based services required, preferably AWS. At least one or more of the following industry certifications/endorsements are strongly desired: AWS, Azure, Microsoft, Nutanix, and VMWare certifications. Strong troubleshooting and analytical skills Good communication and collaboration skills, whether written or oral Client management skills to include buy-in on new solutions.CompetenciesBusiness Acumen - Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization.Communicate for Impact - Devoting the time and resources necessary to communicate the strategic vision, direction, priorities, and progress of the team for which you are responsible.Leading People - Ability to develop and implement strategies to maximize employee performance and foster employee engagement in meeting the organization's strategy.Managing Transitions/Change Management - Effectively plans, manages and communicates changes in processes with appropriate stakeholders.Relationship Management - Building and maintaining relationships with internal partners to successfully complete projects and organizational objectives.Strategic Agility - Gains perspective and balances the pressure between daily tasks and strategic actions that impact the long-term viability of the organization.Travel RequirementsThis position is expected to travel approximately ​25% or less​.A passport is not required, but recommended.​DisclosuresFor California residents – please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco’s privacy policy statements above are intended to describe the general nature and level of work being performed by employees assigned to this job. Other duties may be assigned as needed. The physical demands and work environment described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Kenco is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.Per company policy, all internal job postings expire 14 days from the date they are posted.Benefits offered:Medical insurance including HSA, HRA and FSA accountsSupplemental insurance including critical illness, hospital indemnity, accidental injuryDental InsuranceVision InsuranceBasic Life and Supplemental LifeShort Term and Long Term DisabilityPaid Parental Leave401(k)Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment)Employer Paid Holidays- 10 daysKenco strives to provide a supportive, professional environment for all employees. As a part of Kenco, we expect our team to uphold our three key pillars: be honest, serve, and get better. Each should strive for operational excellence, pursue innovation, and want to grow with our company.Kenco Group is an Equal-Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability, or any other characteristic protected by law.Please click the image to download the EEOC ‘Know Your Rights; Discrimination is Illegal’ posting. California residents please enter or copy/paste the address below into your address barEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)For California residents – please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco’s privacy policy. Chattanooga, TNType: Full time