Remote Customer Retention Specialist - Pet Insurance
Trupanion, Inc.
- Remote job
Trupanion is seeking a Customer Retention Specialist to support customers with policy cancellations and renewals from a remote, Pacific Time aligned schedule. You will educate customers on the long‑term value of coverage, navigate multiple systems, and handle high call volumes with empathy and efficiency. Ideal candidates have 3+ years in retention/call center roles and 1+ year in customer service, with strong CRM skills and a proactive, solution‑oriented mindset. #J-18808-Ljbffr Trupanion, Inc.
- ...Trupanion is seeking a Customer Retention Specialist to support customers with policy cancellations and renewals from a remote, Pacific Time aligned schedule. You will educate customers on the long‑term value of coverage, navigate multiple systems, and handle high call...Remote work
$45k
...Job Description Job Description Customer Support Specialist (Pet Insurance) – Hybrid PositionAbout UsAt... ...office in Downers Grove, IL and 2 days remote). Key ResponsibilitiesHandle high... ...outreach initiatives, and customer retention effortsIdentify trends and provide...Remote workWork at officeFlexible hoursRotating shift$23 per hour
...provider of medical insurance for cats and dogs in... ...loving, responsible pet owners' budget and care... ...themselves. Join Our Customer Retention Team: Meaningful workimpactingpets... ..., and Team Support Specialists who work together to... ...collaboration in a remote environment. Please...Remote workHourly payFull timeCasual workWork at officeHome officeWork visaRelocation packageMonday to FridayFlexible hoursShift workNight shift$43k - $60k
...We're Hiring! This busy insurance and financial services office... ...Our Agency We help customers with their insurance and financial... ...Qualifier Customer Retention Specialist Seeking a Customer... ...insurance licenses. This is a remote position. Compensation:...Remote workWork at office- A Global Insurance Company is seeking a Customer Service Representative for a remote role. You will deliver exceptional service to group insurance clients, handle inbound and outbound calls, and support customer retention. Candidates should have at least 1 year of experience...Remote job
- ...Customer Onboarding Specialist The Customer Onboarding Specialist will lay the... ...customer satisfaction and retention. Use your product knowledge... ...vision ~ LTD, STD, and Life Insurances ~ Employer Sponsored 401... ...Assistance ~ WFH (We are a fully remote team!)...Remote workWork from homeFlexible hours
$30 per hour
...Casualty License Preferred Fetch Pet Insurance, a tech-enabled pet wellness... ...We’re looking for a Retention Advocate to join our Fetch Pet... ...calls and emails—listening to customers, understanding their needs,... ...connect (with instructions and remote IT team assistance)...Remote workHourly payFull timeWork at officeWork from homeShift work- ...About the job Customer Retention Specialist Role Summary We are seeking motivated, relationship-driven professionals to join our team... ...within our travel services department. In this fully remote position, you will focus on strengthening client loyalty by...Remote workFor contractorsWork from homeFlexible hours
- A leading BPO contact support center in Atlanta seeks a Tier 1 Customer Retention Specialist. The role emphasizes preserving customer relationships through high-volume call management and resolving billing inquiries. Ideal candidates will excel in communication and possess...Remote jobWork from home
- ...Asset Marketing Services, LLC is seeking a Retention Marketing Specialist to support AMS's customer retention strategy through email and direct mail campaigns... ...initiatives, and maintain organized project plans in a hybrid in-office/remote environment. #J-18808-Ljbffr...Remote workWork at office
$20 per hour
...Inside Sales Rep, Pet Insurance Pay Rate: $20/hr The Inbound Sales Representative – Pet... ...This is an exciting opportunity for a customer-focused sales professional to educate pet... ...wait times and support customer retention. Develop and maintain strong product...Remote work$20 per hour
...$20 per hour Work Mode: Remote Summary: Inside Sales Rep, Pet Insurance Must provide a copy of home... ...Build strong rapport with customers by reinforcing the value of the... ...wait times and support customer retention. Develop and maintain strong...Remote workHourly pay- ...of United States | Posted on 04/13/2026 About the Role Retention Specialist - Customer Success Team Role and Responsibilities Initiate outbound... ...schedules available weekdays between 10 AM and 8 PM Eastern. Remote: 100% Online; home‑based OUTSIDE of the USA. #J-18808-...Remote jobHourly payFull timeWork from homeFlexible hoursShift workWeekday work
$23 per hour
...Customer Success & Retention Specialist Ready to hear about your next big opportunity? Join hear.com and help people turn up the volume on life —all... ...things, because #adulting… Here's the deal: Remote, Full-Time Schedule: Your schedule will be an 8-hour shift...Remote workHourly payFull timeLocal areaShift work$20 per hour
...Customer Success & Retention Specialist Join Our Award-Winning Team! Location: 2730 Rowland Rd. Raleigh, NC... ...options for additional voluntary life insurance up to $300,000. Financial... ...Sunday-Thursday 9:30AM-6:30PM Sunday is remote, all other days in office. If you'...Remote workHourly payWeekly payFull timeTemporary workWork at office$16.35 per hour
...the benefits of life insurance and highlight its importance... ...management. Ensure customer satisfaction in every... ...or equivalent. Remote work experience is strongly... ...VPN use. Upselling or retention experience is preferred... ...Remote Customer Retention Specialist - Part Time Evening (...Remote jobHourly payFull timePart timeWork experience placementCurrently hiringWork at officeWork from homeMonday to FridayAfternoon shift$48k - $50k
...Join a team that puts customers first every single day... ...with smarter homeowners insurance and expand to... ...Founded in 2016, Kin is a remote-first employer with Kinfolk... ...satisfaction, retention, and trust in the Kin... ...accident, legal, and pet insurance Access to mental...Remote workFull timeTemporary workCurrently hiringMonday to FridayShift workRotating shift- A pet insurance company is seeking a P&C Licensed Customer Care Representative. The role involves providing customer support to policyholders through calls, chats... ...an active P&C Producer License. This position is remote and offers comprehensive benefits, making it an...Remote job
- ADT is seeking a Retention and Customer Service Representative to manage customer retention efforts effectively. This fully remote position starts after required onsite training in Jacksonville, FL. The successful candidate will handle high call volumes, using problem-solving...Remote job
- George Wernery State Farm is seeking a dependable Remote Customer Retention Specialist to support existing client relationships, assist with policy needs, and contribute to long-term customer satisfaction and retention. The role emphasizes renewals, account updates, and...Remote jobFlexible hours
$21 per hour
...Customer Support Specialist Join an amazing team that is consistently recognized... ...experience working in a remote environment is a plus Must... ...help others. Everyone needs insurance and we can't imagine a... ...dental, vision, life, and pet insurance ~401 (k) retirement...Remote workHourly payLocal areaMonday to FridayShift work- A pet insurance company is seeking a P&C Licensed Customer Care Representative to provide customer service support remotely. You will assist policyholders with claims, coverage explanations, and necessary policy changes. The ideal candidate will have 2+ years of experience...Remote job
- LumiMeds is a remote-first U.S.-based telehealth startup focused on weight management and long-term metabolic health. We are... ...infrastructure for patients across the United States. The Customer Retention Specialist will proactively reach out to at-risk patients, help with...Remote job
$21.75 per hour
...Insurance Customer Sales And Service Representative As an Insurance Customer Sales and Service... ..., employees will transition to working remotely full-time. Remote ~ After completing... .... Critical illness, accident, and pet insurance options. Retirement &...Remote workHourly payFull timeTemporary workPart timeWork at officeLocal areaImmediate startRelocation packageFlexible hours- Everything Virtual Assistant (EVA) is seeking Spanish bilingual Customer Service/Retention Specialists for a permanent work-from-home role supporting vitamins and nutritional supplements. You will help retain customers, educate on products, and implement retention strategies...Remote jobBase plus commissionWeekly payPermanent employment
$20 - $23.5 per hour
Position Details Title: Customer Experience Specialist Start Date: September 8, 202... ...Full‑time onsite; open to remote candidates in Florida) Schedule... ...Support customer retention and identify opportunities... ...center experience required (insurance experience preferred) Clear...Remote jobHourly payFull time$21 per hour
ApplyMint is looking for a Customer Support Specialist to join their team in a remote capacity. You will provide responsive support via phone, chat, and email, ensuring pet owners receive the help they need. This full-time role involves managing high call volumes in a fast...Remote jobFull timeShift workWeekend work$11.5 - $12 per hour
A customer service provider is hiring a Remote Customer Service Representative to assist customers through various channels including phone and chat. The... ...and creatively solving problems to enhance customer retention. Compensation is $11.50-$12.00/hour with paid...Remote job$21.5 per hour
As a Licensed Insurance Specialist, Seasonal, youwill serve as a primary point... ...a seamlessand positive customer experience. This role is ideal... ...coverage, critical care insurance,pet insurance, FSA plans, and... ...with customers, exercising retention efforts if needed Identifycustomers...Remote jobContract workSeasonal workWork from homeShift work$34k - $95k
...an accommodation or an alternative application process. Customer Retention Specialist Remote, US 2 days ago Requisition ID: 1353 Salary Range: $34,0... ...a plus WHAT APHW OFFERS: Paid training Health insurance, dental, and vision Life insurance 401k (matching) Paid...Remote workFull timeTemporary workWork at officeMonday to FridayShift work
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