Operations Coordinator

About the Organization
SJ Solutions Security and Protection Services, Inc. is an MBE certified, minority owned and operated small business. SJ Solutions Security and Protection Services Inc. has taken a leadership role in providing security guards, concierge, fire safety personnel, security/ surveillance and other service management amenities.

We offer our business throughout the five boroughs of New York City, Nassau County in Long Island, Westchester Counties and Internationally. Our business is licensed, insured and bonded. Previous and recent contracts executed include High End Retail, Restaurants, Supermarkets, Residential Properties, Hotels, Construction Sites, Special Events, Office Buildings, Shelters and Personal Protection.

SJ Solutions is a full-service firm of security agents with a reputation for both effective security solutions and the use of innovative technology in the protection of life and property. We feel that these qualities are well suited and beneficial for your Business.

Our clients designed this company. SJ Solutions is created based on compliance to their needs and overall objective in a project. Our personnel will protect your business, property, job site, employees and vendors, so you can concentrate on your endeavors.

SJ Solutions believes Training is essential to executing and perform the Scope of Work. Training not only distinguishes the difference between success and failure in the security business, it also distinguishes the difference between life and death. SJ Solutions Security and Protection Services practices a unique approach to improve the business of contract security. We are strong advocates of training so we can facilitate in providing the most qualified security agents to accommodate the requirements of our client.

EOE Statement
S.J.S. Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived
race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including
pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender
status), sexual orientation, marital status, military service and veteran status, physical or mental disability,
genetic information, or any other characteristic protected by applicable federal, state or local laws and
ordinances. S.J.S. Inc.'s management team is dedicated to this policy with respect to recruitment, hiring,
placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and
programs and general treatment during employment.

The Company will endeavor to make a reasonable accommodation of an otherwise qualified applicant or
employee related to an individual's: physical or mental disability; sincerely held religious beliefs and
practices; and/or any other reason required by applicable law, unless doing so would impose an undue hardship
upon the Company's business operations.

Full-Time/Part-Time
Full-Time

Description

Operations Coordinator

Schedule and dispatch Security Guards, equipment, or service vehicles for normal service or emergency services rendered in the field. This position is tasked with providing customer service and direction to our field employees and Customers. Other duties include using telephone or computer to transmit assignments and compiling statistics and reports on work progress. They also monitor personnel or equipment locations and utilization to coordinate service and schedules.

Tasks include:

• Prepare daily work and run schedules to dispatch Security Guards, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs.
• Relay work orders, messages, or information to or from Field Team, supervisors, or field inspectors, using telephones or messaging apps.
• Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.
• Record and maintain files or records of customer requests for work or services performed, by reviewing, processing, and approving (when necessary):
• Daily Activity Reports
• Field Inspections
• Incident Reports
• Maintenance Requests
• Record and maintain files or records of charges, expenses, inventory, or other dispatch information.
• Ensure all employees are clocked in during a tour of duty and must approve employees' timesheets at the end of their respective tours.
• Ensure each work site or location has appropriate staffing based on contractual obligations.
• Provide support to field supervisors
• Generate infractions, manage employees time and attendance and provide direction to employees based on Company policies.

Candidates must have:

• Flexible schedules.
• Administrative experience (familiar with MS Office, Office filling, and messaging applications)

Requirements:

• High School Diploma or Bachelor's Degree
• Security Guard License
• Management Skills
• Good knowledge of computer systems
• Knowledge of Microsoft Office

Tags

Salary
$18.00 to 20.00 per hour

Req Number
OPE-24-00001

Location
Main Location


This position is currently accepting applications.