Sign Language Interpreter

Sign Language Interpreter Flex 12ZP Better Together is one of the nation's most extensive communication services for the deaf and hard of hearing communities. As a leading provider of onsite interpreting services, video relay service and video remote interpreting, the company delivers a wide array of options designed to meet the unique communication needs of its customers.ZP Better Together's vision is to provide high-quality services with innovative products that break down communication barriers for its customers. The company strives to change the game because it believes communication access is a right worthy of utmost respect and because every conversation matters.The company is experiencing tremendous growth and is looking to add strong expertise to its world-class teams!Pay Range: $15.74-$65 (based on location, education, certifications, and interpreter specialties)Under the supervision of the Communication Center Manager, the Interpreter will provide high quality professional American Sign Language interpreting through video in a call center and on-site at various customer locations when needed. Interpreters must possess fluent American Sign Language and spoken English language skills, accurate interpreting skills, and thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct.ZP Flex 12 Interpreters (working 12 hours a week averaged over a 6 week scheduling round) are eligible for the following:Telehealth PlanCommunity work (when available)Flexible scheduling401 (k) Retirement Savings Plan with employer matchEAP (Employee Assistance Program)Massage ReimbursementJob RequirementsMust be able to work 12 hours per weekMust be able to accept new or alternative interpreting assignments for a scheduled shift based on customer demandMust pass the company's interpreting skills assessmentMust attend and successfully complete a 40 hour New Hire TrainingEssential Duties and Responsibilities include the following:Provide effective video relay service, video remote interpreting, and on-site interpreting for consumersSupport and model the company's mission and valuesProvide excellent customer service while maintaining a respectful and professional attitude with customers and colleaguesExhibit professional behavior at all times including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors, and timely and accurate record keeping.Adhere to all policies and procedures as outlined by the company and all FCC regulationsDemonstrate the ability to adapt quickly to new and changing technologiesMulti-task between interpreting effectively and utilizing video-based technologyParticipate in company-sponsored training for Professional DevelopmentExhibit the ability to meet performance expectations with minimal supervisionPossess the ability to work effectively in a fast paced, dynamic environmentDemonstrate strong interpersonal skills in all settingsAbility to independently travel. Where driving is required, access to a vehicle, valid driver's license and required insurance.Minimum Qualification Requirements:Fluent ASL and spoken English language skillsAble to provide accurate interpretationUnderstanding of Deaf cultureThorough knowledge of and adherence to the NAD-RID Code of Professional ConductThree to five years of experience in interpreting (preferred but not required)As applicable, state licensure or state-required credentialsYou must be 18 years or older to applyDisclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees for this job. Employees are expected to follow their supervisor's instructions and to perform the tasks requested by their supervisors.ZP Better Together, LLC is an Equal Opportunity Employer.