Microsoft Dynamics 365 Business Applications - Client-Facing Technical Architect

Microsoft Dynamics 365 Business Applications - Client-Facing Senior Technical Architect

A reasonable estimate of the current range is $142,900.00 - $301,300.00 per year.

Job Description

As a Client-Facing Senior Technical Architect specializing in Dynamics 365 ERP implementations, you will spearhead the design and delivery of transformative, high-value solutions for Crowe clients. This role demands technical leadership, ensuring exceptional quality, seamless execution, and client satisfaction across complex projects. Collaborating closely with internal teams, clients, and external partners, you will architect sophisticated enterprise systems that align with business goals and drive measurable outcomes.

Architecture & Solution Design

• Own the target architecture for D365 F&O and integrated applications across Power Platform (Power Apps, Power Automate, Power BI) and Azure (Functions, Logic Apps, API Management, Service Bus, Event Grid, Key Vault).
• Select and apply the right integration patterns (Dual write/Dataverse, OData, DMF, File/Batch, event driven, API first) and design secure, versioned APIs.
• Design data & analytics strategies (BYOD/Export to Data Lake, ADLS, Fabric/Synapse ready models, Power BI semantic models) to enable reporting, automation, and AI.
• Embed non‑functional requirements (performance, reliability, security, compliance, operability, cost) with clear SLOs and testable acceptance criteria.

Delivery Leadership

• Serve as the primary client‑facing technical lead from discovery through go‑live and hyper‑care; guide backlog, scope, estimates, and technical risk mitigation.
• Lay the foundation for delivery by setting up environments, integration patterns, security, and DevOps pipelines that enable teams to deliver features quickly and safely.
• Ensure technical deliverables meet rigorous quality standards, align with strategic objectives, and foster a referenceable client experience that strengthens Crowe's reputation.
• Establish and enforce engineering standards: code review quality bars, branching, solution layering, extensibility (X++/extensions), telemetry, and documentation.
• Proactively identify and pursue opportunities for collaboration with broader Crowe Technical specialists and Microsoft FastTrack to enhance project outcomes.

Copilot & AI Enablement

• Build ERP and integration solutions that surface the right data in the right way, enabling Copilot, reporting, and advanced analytics.
• Embed automation and intelligence into processes to improve efficiency, quality, and decision‑making.
• Help clients adopt Copilot and AI capabilities in a controlled, value‑driven manner, balancing innovation with compliance and security.

Advisory, Pre Sales & Thought Leadership

• Shape proposals/SoWs, lead client demos and technical deep dives, and contribute to estimates and delivery approaches.
• Create reusable accelerators, reference architectures, and best practice playbooks, mentor engineers and consultants.

Qualifications

Mandatory

• 8+ years designing and delivering enterprise solutions on Microsoft platforms; 5+ years with D365 F&O/AX and/or CE (at least 2-3 full‑cycle implementations in an architect or lead role).
• Bachelor's degree.
• Hands‑on knowledge of D365 F&O extensibility (X++ review competence, extension patterns, data entities, DMF), environment strategy, and LCS.
• Proven architecture experience across Power Platform (model‑driven/canvas apps, Power Automate flows, governance/ALM) and Azure integration services (Functions, Logic Apps, API Management, Service Bus/Event Grid).
• Strong integration track record (OData/REST, webhooks/events, batch/ETL via ADF/Fabric, message‑based patterns).
• Demonstrated ownership of non‑functional design (security, performance, resiliency, observability) with measurable SLOs and test strategies.
• Production experience with ALM (solutions, pipelines, Git, unit/automated UI tests).
• Strong grasp of security & governance (Entra ID, RBAC, DLP, environment strategy).
• Microsoft certifications (one or more): Dynamics 365 Finance and Operations Apps Solution Architect Expert, Dynamics 365 Finance Functional Consultant Associate, Power Platform Solution Architect Expert / Azure Solutions Architect Expert.

Nice‑to‑Have

• Experience with Dataverse/Dual‑write, D365 Supply Chain/Commerce/CE integrations, or Manufacturing domain depth.
• Familiarity with Copilot Studio (plugins, orchestration, connectors) and RAG patterns.
• People management experience: team leadership, coaching, performance feedback, and resource planning.
• Excellent client communication (executive‑ready storytelling, clear trade‑off articulation) and consulting acumen (scope, estimates, risk/issue management).

Benefits

Your exceptional people experience starts here. At Crowe, we know that great people are what makes a great firm. We care about our people and offer employees a comprehensive total rewards package.

Equal Employment Opportunity Statement

Crowe provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability or protected veteran status, or any other characteristic protected by federal, state or local laws.

Recruiting Process Policy

Crowe does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third‑party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre‑existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.