Case Manager (Supports Planner)

Support Planner PositionLooking for a job working in your community and advocating for those underserved individuals? See Below!!Service Coordination, Inc. is looking for Supports Planners with a passion to serve and work within your community – people who LOVE what they do and who are ready to finally be taken care of to the same degree that they care for others!Why should YOU want to work with us?We offer competitive pay, with a base salary range of $64,395 - $79,861, determined based on education, relevant case management experience and relevant certificationsWe reimburse for all travel and offer a quarterly bonus potentialGenerous Team Member Referral ProgramExcellent benefits, including a tuition reimbursement program, medical, dental and vision plans, 100% employer paid short-term and long-term disability and life insurance, 403(b) match (up to 5% of your annual salary), generous annual leave and sick leave accrual and holiday payExtensive paid training and employer-provided laptop and cell phoneSupportive Leadership Teams that want you to succeed, participate in your training and facilitate open communication through monthly Town Halls and Annual ReviewsOur roots at SCI extend back to 1982, and our mission has always been the same: to effectively care for our team, our community, and the people that we support. SCI provides quality case management and other related services by helping people understand what their choices are and connecting them to resources in their communities in ways that respect their dignity and rights. Even during the COVID-19 shutdown, our Support Planners didn't miss a beat. They adapted to their surroundings and found new ways to ensure they remained available and helpful to the individuals they support. Does this sound like you? Send us your resume for review! We'd love to see what you bring to the table!Apply based on your County:When applying for a job posting, it is important to apply to the county you live in for the following reasons:By working in the County you live in you will have a better understanding of the need, concerns and resources in the community, which can help you to provide better service to the people you are supporting.Working within the County you live in will ensure that you are able to meet the expectations of the position. For example, our Case Managers are responsible for billing roughly 75% of their worked time and, travel time, while it is worked and paid time, is not a billable activity. Therefore, traveling too far to support the people on your caseload will inhibit your ability to meet the expectations of the position.You will be eligible for mileage reimbursement at the federal rate.Position Requirements:Bachelor's or master's degree in one of the following concentrations:PsychologySociologySocial WorkNursingCounselingHuman Services AdministrationValid Driver's License and an insured vehicleIf you are the type of person who welcomes a challenge and is looking for a rewarding position where you can truly make a difference, please contact us to learn more!SCI Summary: SCI supports people with disabilities, behavioral challenges, medically complex needs, transitioning youth, the elderly, and other populations using Maryland Department of Health's Targeted Case Management and Supports Planning work models.Position Summary: Provide Case Management services and support to people who have a disability and/or medical need which require assistance with Activities of Daily Living (including bathing, dressing, toileting, eating, and mobility.) Primary objectives of this position include: Establishes positive working relationships through a solution-based approach with each person supported, their support system and additional external stakeholders; Routinely explores options, areas of interest and preferences and growth opportunities for each person supported; Establishes and monitors PersonCentered Plans of Service that identify outcomes important to the person, outline support needed and required, secure ongoing support services, and continuously monitors and evaluates the quality of the services provided; Meets state mandated requirements for all duties of the Supports Planner role; Identifies and secures ongoing support services and provides assistance to people supported, Ensures that the providerservices meet state mandated standards.SCI Team Member Expectations: All SCI Team Members are expected to: Ensure services provided follow the organization's mission statement, core operating values and policies and procedures. Follow HIPAA, confidentiality and security procedures and principles; collaborate with peers, leadership, and support areas of the organization; actively participate in and contribute to leadership and other staff meetings and trainings; maintains compliance with federal, state, and local employment laws and regulations; follow self-direction and person-centered planning procedures and philosophy; and to foster a culture that values diversity. Support Planners provide targeted case management by advocating, arranging and monitoring services and identifying supports for people with Medicaid Home and Community Based services of varying ages and medical needs.Essential Duties:Advocates on behalf of the people served, provides resource information, and educates them to become more self-determinedCollects information and documentation related to eligibility for Supports Planning servicesPlans for, facilitates, develops, and continually updates Person Centered Plans of Service and Person-Centered POS Tools that document service needs for people eligible for Supports Planning servicesResearches, identifies, refers, and coordinates resources and services to achieve the outcomes specified in the person's POS, and shares resources with other team membersMonitors Person Centered Plans of Service (POS) and conducts follow-up activitiesAdheres to SCI and policies and proceduresRequired Competencies:Problem Solving: Using a solution-based approach, identify options and workable solutionsDecision Making: Identify a range of alternatives and evaluating potential courses of actionJob knowledge: Possessing the basic knowledge necessary to perform the job or functionAchievement: Striving to accomplish high goals or standardsInitiative: Taking action without being told to do soTrustworthiness: Securing the confidence of others through consistent words and actionsRespect for others: Working to understand and empathize with the position of othersInterpersonal communication: Interacting effectively with others to convey thoughts and ideasBuilding Relationships: Establishing and maintaining positive rapport with othersService Orientation: Responding to others in a timely manner to satisfy their needsTeamwork: Working cooperatively with others to accomplish goals or objectivesDependability: Reliably following through on commitments made to othersFlexibility: Willingness to take alternative actions given appropriate justificationDetail Orientation: Attending to all steps and follow-ups necessary to accomplish a taskProfessionalism: Conducting oneself with high standards and integrityPlanning: Looking forward in addressing tasks to anticipate steps and contingenciesStress Tolerance: Maintaining stable performance under the pressures of work or lifeWork Attitude: Approaching work with a positive "can do" mindset.Minimum Qualifications:Education required: Bachelor's degree or Master's degree in a human service field:Human Services AdministrationPsychologySociologySocial WorkNursingCounselingExperience:Experience in working with people with disabilities preferredExperience with person centered planning preferredPhysical Demands:Generally, presents standard office environment. Must be able to remain in a stationary >95% of the time. Continually operates a computer, keyboard and mouse, and other office productivity machinery, such as a calculator, copy machine, printer, and mobile Smartphone device. Constantly positions self to comfortably maintain computer equipment. May occasionally be required to move about in