Case Manager II

Apexon is a digital first technology services firm specializing in accelerating business transformation and delivering human centric digital experiences. We have been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation. Apexon brings together distinct core competencies in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering, and UX, along with deep expertise in BFSI, healthcare, and life sciences, helping businesses capitalize on the unlimited opportunities digital offers. Our reputation is built on a comprehensive suite of engineering services, a dedication to solving clients’ toughest technology problems, and a commitment to continuous improvement. Backed by Goldman Sachs Asset Management and Everstone Capital, Apexon has a global presence across four continents. We are hiring for a Case Manager II opportunity. Location: Remote Position: 1 Work Arrangement: Remote Please Note: Apexon never asks candidates to make payments at any stage of the hiring process, including interviews, offer letters, training or background verification. If you receive suspicious recruitment communications or payment requests from individuals claiming to represent Apexon, do not make any payment and report the communication to View email address on click.appcast.io . All genuine openings are listed on our official Careers page. You can read about our Job Applicant Privacy policy here: Job Applicant Privacy Policy on apexon.com. Role Overview We are seeking an experienced Case Manager II with strong electronic discovery (eDiscovery) and litigation support experience. The ideal candidate will have hands on expertise with Relativity or RelativityOne, including complex searches, batching, quality control workflows, reporting, and document review processes. This role will serve as the primary point of contact for assigned discovery projects, providing technical consultation and coordinating activities throughout the eDiscovery lifecycle. Candidates should be capable of managing projects independently with minimal support and advising legal teams on effective technology strategies and best practices. Required Skills Demonstrated experience providing eDiscovery support for cases of similar size and complexity with minimal supervision. Hands on experience with Relativity or RelativityOne. Experience constructing complex searches, creating batching and quality control workflows, and generating reports. Experience consulting on search term formatting for data collection, and culling. Experience using analytics to streamline document review. Strong understanding of the electronic discovery lifecycle and litigation support processes. Relativity or RelativityOne certification is highly desirable. Key Responsibilities Coordinate the technical aspects of electronic discovery requirements and support the strategic and legal aspects of assigned projects. Serve as the primary point of contact throughout the discovery lifecycle, providing expert consultation on technology and best practices. Consult with case teams to define technical strategies, requirements, and goals. Develop and implement project plans covering data collection, processing, document production, and trial support. Advise legal teams on technology options for early case assessment, document searching, and document review. Recommend efficient, timely, and cost effective solutions to meet discovery requirements. Ensure standard procedures for electronic discovery and litigation support projects are consistently followed. Coordinate discovery requests and provide regular status reports and project metrics. Stay current with emerging eDiscovery technologies, litigation support tools, and processes. Conduct training on new technologies and process improvements related to electronic discovery. Ensure incoming productions comply with applicable Electronically Stored Information (ESI) specifications. Identify production deficiencies, define processing requirements, and coordinate processing activities with vendors or internal teams. Perform quality control of completed processing results. Assist with creating and maintaining litigation hold projects. Respond to and accurately route tickets from client agency staff requesting access to user data. Create and manage review platform databases and workspaces. Construct and run complex queries and establish document review workflows. Train end users and generate outgoing productions. Education Requirement Bachelor’s degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field is preferred. Our Commitment to Diversity & Inclusion Did you know that Apexon has been Certified™ by Great Place To Work®, the global authority on workplace culture, in each of the four regions in which it operates: USA for the seventh time in 2026, India for the tenth consecutive time in 2026, the UK for the fourth time in 2026, and Mexico for the second time in 2026. Apexon is committed to being an equal opportunity employer and promoting diversity in the workplace. We take affirmative action to ensure equal employment opportunity for all qualified individuals. Apexon strictly prohibits discrimination and harassment of any kind and provides equal employment opportunities to all qualified individuals without regard to gender, race, color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Our Commitment to Environment Actively contribute to Apexon's commitment to environmental responsibility by following sustainable practices and supporting ESG initiatives. Our Perks and Benefits Our benefits and rewards program has been thoughtfully designed to recognize your skills and contributions, elevate your learning experience, and provide care and support for you and your loved ones. We also offer: Health Insurance with Dental & Vision 401K Plan Life Insurance, STD & LTD Paid Vacations & Holidays Continuous Skill Based Development and Career Advancement Opportunities #J-18808-Ljbffr