Remote Manager, Customer Outcomes & Retention
FMX
Columbus, OH
- Remote job
FMX is seeking a Manager of Customer Outcome Management to lead the COM team and drive retention, adoption, and value across post-implementation accounts. You will partner with peers to ensure consistency across segments and allocate ~30% to strategic initiatives while 70% focuses on direct team management. Ideal candidates have 4+ years in customer success or SaaS with 2+ years of people management experience, and a proven track record of improving retention metrics. #J-18808-Ljbffr FMX
Vacancy posted 4 days ago
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