Manager, New Product Advancement Client Success

Role Description

As a New Product Advancement Client Success Manager, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

• Helping Solventum to build and commercialize the next generation of AI-driven revenue cycle automation solutions.
• Coordinating and leading client partnership councils to foster deeper client partnerships while gathering feedback and guidance on Solventum’s new solutions and product roadmaps.
• Coordinating with client account teams to identify and secure early adopter pilot sites for new solutions.
• Providing project support to coordinate across product and implementation teams for early adopter pilot projects.
• Supporting implementation and training teams, as well as clients to help ensure clients successfully adopt, use and succeed with Solventum products.
• Supporting product marketing and sales teams to develop successful sales and marketing strategies, including training other teams on new products and technologies, creating sales presentations and being a product demo expert.

Qualifications

• Bachelor’s Degree or higher AND (seven) 7 years of product management experience in healthcare technology solutions with an in-depth knowledge of product software lifecycle management.
• OR High School Diploma/GED AND (eleven) 11 years of product management experience in healthcare technology solutions with an in-depth knowledge of product software lifecycle management.
• Experience leading development partnerships projects.
• Experience in a client-facing role preferably managing projects with clients.
• Experience with executive-level client interactions and being able to manage and coordinate across multiple levels of a client organization.
• Understanding of physician EHR workflows including documentation, coding and orders submissions.
• Understanding of healthcare revenue cycle including payment denials and denials management.
• Masters degree in a business or technology-related field from an accredited institution (preferred).
• Five (5) years of experience working in a private, public, government or military healthcare environment (preferred).
• Skills include ability to understand and communicate complex topics, project management, product management, healthcare technology sales and marketing.

Requirements

• Work location: Remote.
• Travel: May include up to 25% domestic travel.
• Relocation Assistance: Not authorized.
• Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Benefits

• Competitive pay and benefits.
• Medical, Dental & Vision.
• Health Savings Accounts.
• Health Care & Dependent Care Flexible Spending Accounts.
• Disability Benefits.
• Life Insurance.
• Voluntary Benefits.
• Paid Absences.
• Retirement Benefits.