Call Center Reservation Agent
$18 per hourCross Sound Ferry
SeasonalCall Center Reservation Agent Cross Sound Ferry is seeking reliable, highly motivated individuals in our call center for our 2026 season. The job of a reservation agent focuses on customer service and assisting to ensure a positive experience. You will assist customers over the phone who are traveling in between NewLondon, CT and Orient, NY, as well as our seasonal Block Island trips and Lighthouse Cruises. Must have excellent communication skills, as well as some experience with computers. Call center experience preferred. This seasonal position will be part time with more hours available during summer. Must be willing to work weekends, holidays, and evening hours. Starting Rate: $18.00/hr Primary duties include, but not limited to: Pleasantly answer the phone and guide customer through the reservation process Answer any and all questions regarding travel, vessels, and company policy/procedure Book new travel, change/cancel existing reservations Enter payment information Sign customers up for our Rewards Program; explain benefits of program Explain all current promotions Advise customers how to use company website Explain different services that we offer Resolve customer complaints, guide them and provide any relevant info Report any issues/security issues to management #J-18808-Ljbffr
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Call Center Reservation Agent in New London, CT vacancy
- ...guests Facilitates processes and creates reservations for Hotel, Events, Restaurants and other... ...tickets Captures and records after-call reason codes to track types of calls... ...equivalent Previous experience in a Contact Center, Marketing, Special Events, Hotel...SuggestedWork at officeFlexible hoursShift work
Mohegan Sun
Uncasville, CT4 days ago - ...telephone switchboards; installing, maintaining, and operating communications equipment; and monitoring and responding to emergency calls. Advanced Satellite Communication Systems Operator-Maintainers provide guidance on technical issues to other Soldiers; identify and...SuggestedPart timeWeekend work
National Guard OMD
New London, CT3 hours ago - ...Meetings : Schedule and organize meetings, ensuring all necessary arrangements are made. Handling Correspondence : Answer phone calls, respond to emails, and manage office communications. General Administrative Support : Perform tasks such as printing, binding,...SuggestedWork at office
Temporaries of New England, Inc.
Groton, CT24 days ago - ...revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path Front Office Supervisor/Accounts Payable or Receivable Clerk Front Office Manager Your...SuggestedDaily paidFull timePart timeNight shiftWeekend work
Hersha Hospitality Management
Groton, CT1 day ago - ...HHM Hotels - - Responsibilities: Balance revenue and settle accounts nightly; Check guests in/out and perform Guest Service Agent tasks; Audit and reconcile cashiers; Audit, reconcile, consolidate, and transmit all credit cards on a timely basis; Prepare and distribute...SuggestedNight shift
HHM Hotels
Groton, CT4 days ago - A hospitality company in Groton, Connecticut is seeking a Night Auditor responsible for balancing revenue and settling accounts nightly while performing guest service tasks. The ideal candidate will have previous audit/accounting experience and computer knowledge. This...Night shift
Plazahotelelpaso
Groton, CT3 days ago - A/A Administrative Aide Requisition ID 2026-19240 Location US-CT-Groton Seat Location EB Groton Shipyard Trade Administrative Shift 1st Security Clearance Required Secret Overview General Dynamics...Full timeWork at officeShift work
General Dynamics Electric Boat
Groton, CT4 days ago - ...Garden Inn Mystic/Groton is hiring for a hotel Front Desk Agent to serve as our guests’ first point of contact and manage all... ...hours. Responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If...Full timePart timeWork experience placementWeekend work
River Link Hotels
Groton, CT1 day ago - ...Hiring: Receptionist Responsibilities: Meeting and greeting visitors/employees/residents Answering and forwarding phone calls on a multi-phone line Keeping the reception area tidy Daily computer use of Microsoft Office (Outlook, Word, etc.) Qualifications...Work at officeImmediate start
Complete Care Management
Groton, CT1 day ago $18 - $22 per hour
Front Receptionist The role entails efficiently managing patient flow from check-in to check-out. If you're looking to be part of an exceptional team, this opportunity is for you! Greeting patients and providing outstanding customer service Coordinating the...U.S. Physical Therapy
Waterford, CT2 days ago$15 per hour
Great Clips relies on a team approach to ensure a great experience, beginning from the moment of check in to the salon until the customer has concluded their service. The actions below will ensure the customer will return to the salon again and again. Cosmetology students...Hourly payFull timePart timeImmediate startFlexible hoursGreat Clips
Waterford, CT8 hours ago- ...and assigns and issues room keys Addresses all Guest concerns in a timely manner Ensures proper payment is received on all reservations Assists with the preparation, arrival and departure of all corporate, conventions and bus groups Runs back-up reports and...Part timeWork at officeLocal areaFlexible hoursShift work
Mohegan
Uncasville, CT3 days ago $20 - $24 per hour
...London, CT 06360 The Administrative Assistant (AA) is responsible for assisting with the day-to-day operations and activities of the center, clinic, or corporate office. The AA collaborates with the Director of Operations to ensure the effective and efficient management...Full timeFlexible hoursShift workCultivate Behavioral Health and Education
New London, CT4 days ago$16.35 per hour
SEP Administrative Assistant This position is responsible for providing overall administrative support. This individual must possess high energy and motivation. He/She should be a self-starter who can work independently, be well organized, able to multitask and prioritize...Work experience placementTVCCA
Uncasville, CT1 day ago$24 per hour
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Part Time New London, CT, US 9 days ago Requisition ID: 1527 Salary Range: $24.00 To $24.00 Hourly About Us Enstructure...Hourly payPart timeWork at officeJimmy T. Wood Inc
New London, CT3 days ago- Administrative Clerk (Warehouse/Logistics) Requisition ID 2025-16906 Location US-CT-Groton Seat Location EB Groton Shipyard Trade Administrative Shift 1st Security Clearance Required Secret Overview This is a customer service role in a warehouse environment supporting ...Shift work
General Dynamics Electric Boat
Groton, CT1 day ago - Administrative Clerk Requisition ID 2026-18938 Location US-CT-Groton Seat Location EB Groton Shipyard Trade Administrative Shift 3rd Security Clearance Required Secret Overview Job Duties: Accurately process a high volume of data into the Shipyard Discrepancy Control System...Work at officeShift workWeekend work
General Dynamics Electric Boat
Groton, CT1 day ago $25 - $30 per hour
Regional Administrative Assistant Location: Waterford, CT (Regional Office) - Cust. installations How will you CONTRIBUTE and GROW? We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers...Hourly payFor contractorsWork at officeAirgas
Waterford, CT2 days ago- Job Title Job Responsibilities: Provide a high level of customer service to both internal and external customers in person and via email or telephone. Supporting new employee orientation and onboarding processes in compliance with market requirements. Process...For contractors
Infotree Global Solutions
Uncasville, CT4 days ago $18 per hour
Night Auditor Position Hilton Mystic is seeking a reliable and detail-oriented Night Auditor to join our team in Mystic, CT. As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our front desk during the overnight shift, while maintaining...Bi-weekly payHourly payLocal areaFlexible hoursNight shiftDistinctive Hospitality Group
Stonington, CT16 hours ago$40k - $49k
...filing, data entry, record review and maintenance, etc. ? Greets customers, clients, and employees; answers inquiries or directs calls where necessary ? Maintain office memos and informative postings ? Operate technology, systems, and software such as voicemail systems...Aramark
Groton, CT3 days ago- ...include greeting patients with a friendly smile, obtaining necessary insurance and demographic information accurately, answering phone calls promptly and professionally, scheduling appointments efficiently, triaging patient needs effectively, and processing payments with...Full timeWork at office
Connecticut Skinhealth LLP
New London, CT4 days ago - Job Title Since 1949, our family owned business has truly valued our employees' well being and futures. We are willing to invest in the right candidate! What We Offer Medical and Dental 401K Plan Short and Long term disability Life Insurance Paid time...Temporary workWork at officeLocal area
Casey CDJR
Stonington, CT1 day ago $40k - $49k
...including filing, data entry, record review and maintenance, etc. Greets customers, clients, and employees; answers inquiries or directs calls where necessary Maintain office memos and informative postings Operate technology, systems, and software such as voicemail systems,...Aramark
Groton, CT1 day ago- ...taking customer telephone orders for deliveries, pickups and service Arrange for all emergency field repairs Answer customer calls and review driver schedules in order to fulfill customer requests Assist Inside sales team as needed Other duties as assigned...Hourly pay
United Rentals
Stonington, CT2 days ago - Category/Area of Expertise: Retail Operations Job Requisition: 493402 Address: USA-CT-Waterford-117 Boston Post Rd Store Code: SS - Store Admin (2502025) At Stop & Shop, we are dedicated to creating and maintaining a culture where the diverse backgrounds...Local area
Stop & Shop
Waterford, CT3 days ago - ...allergic consequences. Ability to tolerate dust and chemical agents during routine housekeeping duties. Ability to interact with... ...that an Associate may be required to perform. The employer reserves the right to revise this job description at any time and to require...Local areaImmediate startShift workNight shift
ShopRite
New London, CT4 days ago - ShopRite - CGO Clerk New London, CT (ShopRite of New London) We are living our Purpose - To Care Deeply about People, Helping them to Eat Well and Be Happy. This Purpose guides everything we do and is why we are in business. We are using our service priorities - Safety...
ShopRite
New London, CT16 hours ago - At Stop & Shop, we are dedicated to creating and maintaining a culture where the diverse backgrounds and experiences of our associates are celebrated, and all associates feel they belong and thrive. We work as one team to break down barriers, put the customer first and...Local area
Stop & Shop
Groton, CT1 day ago - ...Teller Float Under the supervision of the Service Center Manager and Head Teller and in compliance with established policies and procedures, this position performs a variety of teller related functions, such as cashing checks, selling monetary instruments and processing...Work at officeShift work
CorePlus Credit Union
Groton, CT3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Call Center Reservation Agent. Be the first to apply!
Related searches
- call center inside sales representative New London, CT
- call center rn New London, CT
- contact center engineer New London, CT
- call center operator New London, CT
- call center sales agent
- call agent
- call center reservation agent
- call center agent
- work from home call center representative
- work from home call center agent