Client Care Specialist 2

A Client Care Specialist 2 (CCS2) contributes to AHF by embodying our commitment to excellence in patient care and operational efficiency. Through cross‑functionality, CCS2s play a pivotal role in ensuring that our combined healthcare and wellness center operates seamlessly so our patients receive the best client experience and the highest standard of care. A CCS2 enhances the reputation of AHF by embodying our commitment to excellence in patient care, patient retention, operational efficiency, and adaptability. Their versatile skill set and dedication enable seamless transitions between clinical, HIV/STD testing, administrative, and front‑office roles, contributing to a positive patient experience by fostering trust and loyalty. You will be a passionate advocate for our top initiatives. To be successful as a CCS2 it is crucial to keep the AHF Core Values and Mission top of mind. AHF’s environment is nimble and dynamic, allowing staff to provide the best experience for clients while supporting employees. The CCS2 works as part of a close‑knit team to meet the needs of our patients and enhance AHF’s reputation by seamlessly transitioning between performing medical assistant clinical functions—including phlebotomy, HIV/STD testing—and administrative duties such as front‑office work, processing patient referrals, and verifying insurance coverage. By actively participating in cross‑functional rotations and promoting adaptability, they become proficient across multiple healthcare and wellness center functions, strengthening collaboration with other AHF departments and reinforcing AHF’s reputation as a trusted healthcare provider dedicated to compassionate, high‑quality care and upholding our mission and values. Licenses/Certifications: Medical Assistant Diploma or Certification & Valid CPR Certification from an American Heart Association‑recognized vendor. #J-18808-Ljbffr