Air Export Agent

Air Export AgentWe take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.Our MissionWe recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!Job DescriptionScope of Position:Arrange Air Export shipments, while ensuring the proper and timely movement of freight, while providing an exceptional customer service.Ensure smooth and timely freight process flow.Prepare various documents for international transportation.Coordinate and negotiate rates with our contracted vendors in procuring space and services.Ensure accurate and timely client and vendors billing.Ensure accurate and timely data entry into our operating system.Interact with our customers in arranging their international export shipments, meeting customer service standards.Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements.Understand department process flow, constantly looking for areas of improved efficiency.Ensure all customers standard operating procedures are followed as per the DLSOP.Work with the team on meeting KPI standards, as per the company's procedures.Monitor shipment reports to ensure total customer satisfactionOverseas communicationsCulture:Proactively promote the company's 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.QualificationsGreat attitude and willingness to learnHandle fast paced environment and can prioritize tasksGlobal logistics industry knowledge preferred, but not requiredEffective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.Pro-active, strong organizational skills.Good computer skills (Excel, Word).Fluent in EnglishReporting Structure: Air Export Lead AgentAdditional InformationExpeditors offers excellent benefits:Paid Vacation, Holiday, Sick TimeHealth Plan: Medical, Dental, VisionLife InsuranceEmployee Stock Purchase PlanTraining and Personnel Development ProgramGrowth opportunities within the companyBy clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy applyJob LocationI'm interested Privacy Notice