Revenue Cycle Partnership Program Manager (Remote)

Major Responsibilities

• Responsible for overall management of the life cycle implementation of revenue cycle functions for the strategic partnership, including ensuring milestone completion for readiness, workflow analysis, testing, training, go-live, and transition to post-live support.
• Serves as the single point of contact for all revenue cycle inquiries or escalations from assigned partnerships.
• Ensures that all risks/issues are identified and resolved or escalated for each assigned partnership.
• Conducts needs assessment and gap analysis of current and future state workflows.
• Collaborates with Revenue Cycle Informatics team regarding training or increased support needs for each assigned partnership.
• Identifies and coordinates support needs for assigned partnerships.

Licensure, Registration, and/or Certification Required:

• None required

Education Required

• Bachelor’s degree

Experience Required

• Typically requires 5 years of experience in healthcare revenue cycle operations that includes experience in implementing successful initiatives and business processes throughout a variety of healthcare operational settings

Knowledge, Skills & Abilities Required:

• Broad knowledge and competency of revenue cycle metrics utilized to measure quality and processes
• Workflow knowledge in revenue cycle settings.
• Proven skills in working effectively with multiple departments and matrix organizational structures. Excellent communication, interpersonal, and negotiating skills to influence and develop others to move towards common goals and outcomes.
• Possesses and applies knowledge of key technology solutions, business drivers, and the factors that maximize area performance.
• Ability to independently manage a varied workload of strategic initiatives with multiple priorities.
• Demonstrated experience with integrating regulatory compliance requirements.
• Proficient in MS office suite of products.
• Occasional on-site support.

Physical Requirements and Working Conditions

• This position requires travel, therefore, will be exposed to weather and road conditions.
• Operates all equipment necessary to perform the job.
• Exposed to a normal office environment.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.