Strategic CSM — Drive Adoption & Retention
BetterCloud
A tech startup in Boston is seeking a Customer Success Manager to oversee the post-onboarding customer lifecycle. This role involves managing customer relationships, driving product adoption, and ensuring client satisfaction. The ideal candidate should have over 2 years of experience in customer success or account management, strong technical skills, and familiarity with CRM tools. Join this high-impact startup to play a key role in growth and success while collaborating across various teams. Competitive salary and bonus are offered. #J-18808-Ljbffr BetterCloud
- Reward Gateway is seeking a Senior Customer Success Manager in Boston, responsible for driving engagement and ensuring value from commuter benefits programs. You will build trusted relationships with stakeholders and lead customer success initiatives for enterprise clients...Suggested
$66k - $123k
...customers. As a Hi Marley CSM, you manage customer relationships... ...with Hi Marley. You own adoption, engagement, and retention outcomes for an assigned... ...each of your customer's strategic goals, you will create and... ...account growth. Drive risk mitigation by working...SuggestedWork at officeFlexible hours2 days per week3 days per week- ...seeking a Client Partner for the commercial and corporate industry. This role focuses on retention, relationship health, and growth within a defined book of business, acting as the strategic point of contact between Pritchard and its clients. The ideal candidate will have...Suggested
$105k - $175k
...onboarding to renewal. You will define strategies that maximize value for customers using the LogRocket platform and actively manage retention and upsell opportunities. This role requires excellent communication, a strong collaborative spirit, and a passion for start-ups....Suggested- ...experienced Customer Success Manager to drive high-touch enterprise relationships primarily... ..., and ensuring value delivery through strategic oversight and detailed project... ...Join a dynamic team and help enhance customer engagement and retention. #J-18808-Ljbffr...SuggestedRemote work
- ...Technical Success Manager, you will be the strategic heartbeat for our top-tier enterprise... .... You won't just support software adoption; you will architect the vision for... ...engineering and security organizations to drive adoption and retention.* Design and execute customized...Work at officeWork from homeFlexible hours
$127k - $160.55k
...technology built by healthcare experts - driving real, measurable results for clients.**A... ...who you are.**Position Overview**The Strategic Client Executive (SCE) role will serve as... ...annual revenue targets, ensuring client retention, fostering growth with additional products...Contract workTemporary workWork at officeRemote workVisa sponsorship$70k - $80k
A leading technology solutions provider in Boston seeks a Customer Success Manager to enhance client relationships and drive product adoption. The ideal candidate will have at least 3 years in a similar SaaS role, demonstrating strong communication skills and the ability...$62.7k - $83.38k
...the email channel with a primary focus on driving DTC and ecommerce revenue and improving... ...journeys in partnership with other Retention team stakeholders and define email automation... ...Solution-oriented with a penchant for strategic thinking and problem solving Retail,...Local area- ...They are hiring a Customer Success Manager to own onboarding, adoption, and retention for their growing customer base. This is a hands on role... ...the product. Once live, you’ll own the ongoing relationship, driving retention, identifying expansion opportunities, and acting...Contract workImmediate start
$90k - $105k
...role in ensuring client satisfaction and driving customer success for the legal tech... ...steady year-over-year growth and increasing adoption among law firms. As client demand continues... ...to processes, workflows, and retention strategy. The Customer Success Manager will...Local areaRemote workFlexible hoursShift work$130.5k - $177k
...QuickBooks Money Customer Success team is focused on engaging, driving value and feature adoption to our highest-value Mid-Market customers throughout... ...QuickBooks products and services to ensure customer retention and growth. Understand technical roadblocks and make recommendations...$104k - $166k
...Strategic Account Manager- Pharma (East Coast) Job Locations US-MA-Boston Area... ...executive teams, ensuring our solutions drive efficiency, compliance, and measurable program... ...is expected to Drive increased adoption of our technologies across key accounts...Full timeContract workTemporary work- ...customer love for Repsly by driving long term value with Repsly.... ...journey post sale; including, adoption, expansion, and renewal for your... ...by: Driving strong customer retention as measured by annual and... ...responsible for? The Mid Market CSM will set the strategy & roll‑...Flexible hours
- ...seeking a Mid Market Customer Success Manager based in Boston, MA. This role focuses on enhancing customer relationships and driving retention, expansion, and renewal for mid-market clients. The ideal candidate will have 2+ years of experience in account management or...Flexible hours
$140k - $187.25k
Motional AD Inc. seeks a Strategic Partner Lead, Customer Success in Boston. This hybrid position involves owning relationships with key accounts, driving partnerships, and coordinating efforts between internal teams. Candidates must have a bachelor's degree and 7+ years...$78k - $90k
...Manager Flywire is seeking a motivated and strategically minded Relationship Manager (RM) to... ...to understand their goals, drive adoption of Flywire solutions, and deliver exceptional... ...new opportunities, and ultimately drive retention and revenue growth. Who we are: Flywire...Full timeContract workLocal area$125k - $145k
We are looking for a Strategic Partner Success Manager who can own and grow a portfolio of mid‑size acquisition partners across multiple... ...management—you will operate with a performance marketing mindset, driving partner revenue, optimizing conversion funnels, and identifying...Work at office- A leading construction and roofing solutions company is seeking a Strategic Account Manager for Data Centers in Boston, MA. This role is crucial in driving specification and adoption of roofing solutions for mission-critical projects, focusing on building strong relationships...Remote job
- ...operationalize evidence, and streamline adoption with rigorous data workflows... ...of the company’s most strategic customers—many of whom are... ..., surface risks early, and drive resolution—occasionally getting... ...” vs. bespoke. Drive retention and growth Own renewal readiness...Full timeRemote work
- ...bring on a Customer Success Manager (CSM) to partner closely with their... ...mutual customer success plans, and drive net revenue retention through strategic account growth. This role requires... ...engagement Project manage delivery and adoption of Lumafield’s technical solutions...Full timeWork experience placementWork at officeFlexible hours
$100k
...Localytics’ enterprise customers drive great customer experiences... ...You will serve as a trusted strategic advisor, ensuring customers realize... ...drivers. Drive value, adoption, and outcomes Help... ...solutions architecture projects. Retention, expansion, and advocacy...$125k
...you'll build strong relationships to drive product adoption and turn customer insights into actionable... ...and reduce support tickets Drive retention and growth to your book of business,... ...of business. Prepare and deliver strategic and business value to customers daily...Local areaRemote workFlexible hoursNight shift- ...leading tech firm is seeking a Technical Customer Success Manager to enhance customer satisfaction and drive account growth. This role combines technical expertise with strategic customer engagement to ensure clients fully leverage the Agentic Engineering Platform....Work at office
- ...organizations to leverage the cloud to drive business growth and... ..., and more. An award-winning strategic partner of AWS, Google Cloud,... ...complex, high-ARR accounts, drive retention and expansion, and contribute... ...lifecycle: onboarding, adoption, value realization, renewal,...Full timeRemote workWork from homeWorldwideHome officeFlexible hours
- ...customers and ourselves to innovate and drive meaningful growth You’ll be... ...Focus on scalable engagement, retention, and expansion Balance strategic conversations with operational execution... ...signature through onboarding, adoption, value realization, renewal, and growth...Contract workWork at office
- ...support growth and customer retention in North America and will... ...responsible for a portfolio of our strategic enterprise customers. The... ...’s DEX Methodology, to drive growth and adoption throughout the entire... ...tracking activities and other CSM efforts) Achieve Expansion...Work at officeImmediate startRemote workWorldwideFlexible hours
- ...lead and mentor a team of Customer Success Managers (CSMs) focused on driving product adoption, retention, and growth for our most valued customers. This role requires a blend of leadership, strategic thinking, and hands‑on experience in Customer Success. The ideal...Flexible hours
$100k
...work with Customers to support their business needs and strategic goals through product adoption, retention and value-added services. This role primarily... ...reporting, recruitment optimization, integrations) to drive measurable ROI and support upsell/cross-sell motions....Full timeRemote work- ...Servigistics Account Manager acts as a strategic partner to clients, ensuring they achieve... ...product value, and remain loyal. They drive adoption, manage renewals, and identify upsell... ...relationships with stakeholders to drive retention. Performance Monitoring: Tracking...Local areaImmediate start
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