Accounts Receivable Specialist

Accounts Receivable Specialist

The Accounts Receivable Specialist is responsible for managing customer accounts to ensure the timely collection of outstanding balances while maintaining positive customer relationships. This position works directly with Holley customers to resolve payment issues, research account discrepancies, manage customer deductions, and support the overall accounts receivable process. The specialist partners closely with Sales, Customer Service, Accounting, and other internal departments to resolve issues efficiently, improve cash flow, and ensure exceptional customer experience. This role requires strong analytical, organizational, and communication skills with a high level of professionalism and attention to detail.

This position is an in-office role and will be based in either Bowling Green, KY or El Paso, TX.

Key Responsibilities:

• Contact customers regarding past due balances and proactively solicit timely payment.
• Develop and maintain professional business relationships with assigned customer accounts.
• Conduct detailed account research and analysis to identify and resolve payment discrepancies.
• Investigate, document, and resolve customer deductions, including pricing, shortages, freight claims, returns, and other disputed items.
• Collaborate with Sales, Customer Service, Accounting, Logistics, and other internal departments to facilitate prompt issue resolution.
• Process and provide invoices, credit memos, account statements, and other supporting documentation to customers in a timely manner.
• Monitor assigned accounts to identify collection risks and recommend appropriate action.
• Maintain accurate customer account records and collection notes within the ERP system.
• Communicate professionally with customers via phone and email regarding payment status, account issues, and collection efforts.
• Prepare aging reports and provide updates on assigned accounts.
• Assist with month-end closing activities and support SOX compliance by maintaining proper documentation.
• Ensure customer account files and supporting documentation are complete, accurate, and properly maintained.
• Participate in team meetings and contribute to continuous process improvement initiatives.
• Perform other duties as assigned.

What You Bring:

• High School diploma or equivalent
• 1+ years experience in Accounts Receivable, Credit & Collections, or a related accounting role.
• Proficiency with Microsoft Office applications, particularly Excel and Outlook.
• Experience working with ERP or accounting software.
• Excellent verbal and written communication skills with the ability to interact professionally with customers and internal business partners.
• Strong organizational, time management, and prioritization skills.
• Excellent analytical, research, documentation, and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment while maintaining accuracy and attention to detail.
• Ability to work independently with minimal supervision as well as collaboratively within a team.
• Proficiency using web-based applications and customer portals.

Bonus Points For:

• Experience with commercial collections and customer deduction management.
• Knowledge of SOX compliance and internal accounting controls.
• Experience working in a manufacturing or distribution environment

Financial Impact:

This position directly impacts Holley's cash flow and working capital through the effective management and collection of customer receivables. The Accounts Receivable Specialist helps reduce delinquent balances, resolve disputed deductions, maintain accurate customer account records, and ensure compliance with company policies and SOX requirements. Timely collection efforts and effective account management contribute to improved customer relationships while minimizing bad debt exposure.

Why Holley Is a Great Place to Work

At Holley, we're more than a performance parts companywe're a community of enthusiasts, innovators, and problem-solvers. We offer a competitive benefits package and a culture that values both performance and people.

Benefits:

• Competitive medical, dental, and vision coverage starting day one.
• 401(k) with company match
• Paid time off and paid holidays
• Employee Assistance Program (EAP)
• Company-paid life and short-term disability insurance
• Employee discounts on Holley Performance Brands products, events, and partnerships
• Education Assistance program

Holley is an Equal Opportunity Employer committed to building a diverse and inclusive workforce.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, veteran status, disability, or any other legally protected status.

If you require assistance or accommodation due to a disability during the application process, please contact human resources.