Digital Work Instruction Specialist

Randstad is seeking a Digital Work Instruction Specialist (Co-Op or Contractor) for a Cleveland area company Term: 6-Month Contract | Pay Rate: $20.00 – $30.00/hr (commensurate with experience)

Location: Cleveland, TN

About the Role We are seeking a detail-oriented Engineering Co-Op or Contractor to help us digitize, optimize, and deploy standard operating procedures using modern connected worker technology. In this role, you will work closely with our engineering and operations teams to translate complex manufacturing processes into clear, interactive digital workflows.

Key Responsibilities

• Build, update, and maintain connected worker instructions using Augmentir (or similar digital work instruction platforms).

• Collaborate with engineers and shop floor operators to gather process details, media, and feedback.

• Standardize visual work instructions to improve quality, safety, and training efficiency.

• Troubleshoot procedure flows and continuously refine content based on user input.

Qualifications

• Education: Currently enrolled in or completed an Engineering program (Industrial, Mechanical, Manufacturing, Systems, or related field preferred).

• Experience: Hands-on experience with Augmentir, Tulip, PTC ThingWorx, MasterControl, or a similar digital work instruction / MES platform.

• strong technical writing skills and an eye for clear, structured documentation.

• Self-motivated with excellent communication and organizational skills.

Send resume Ginger Goforth at View email address on randstadusa.com or call Show phone number, option 2 for more information!

salary: $20 - $30 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

Following review with the Augmentir application owner, responsibilities below are split between what the application owner will coordinate and what the co-op/contractor will own directly.

Augmentir Application Owner (Coordinates)

• Build the plant's Augmentir structure by area, line, machine, equipment section, and task
• Coordinate reviews with Operations, Maintenance, Engineering, Quality, and Safety
• Track content development, approvals, implementation, and adoption
• Train internal content owners so the system is sustainable after the assignment ends

(Owns Directly)

• Interview and record experienced operators and technicians performing critical work
• Capture photos, videos, equipment drawings, warning signs, common mistakes, and troubleshooting knowledge
• Convert captured knowledge into visual digital work instructions
• Develop tablet-based equipment navigation using photographs, drawings, or simplified 3D equipment views
• Create standard templates for startups, shutdowns, changeovers, AM/PM activities, troubleshooting, safety, quality checks, and employee qualification
• Test materials with inexperienced employees and refine based on observed use

The essential functions of this role include:

• working in a smoke free environment
• wearing steel toe shoes
• working up to 8 hrs of overtime per week
• working weekends

Skills

• Augmentir (1 year of experience is preferred)
• Poka
• Tulip
• L2L
• Manufacturing Process
• Work Instruction
• Working Independently
• Organization
• Problem Solving

Qualifications

• Years of experience: 2 years
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.