Licensed Health Insurance Rep (Bilingual Spanish / English) - Remote

Join our award-winning “One Concentrix” team as a remote Licensed Health Insurance Bilingual Representative! We’re looking for passionate game‑changers to deliver exceptional customer experiences and solutions for one of the world’s best‑known brands. If you’re ready to grow with a Fortune 500 company with an inclusive, award‑winning culture, your new career starts here. (Military veterans are encouraged to apply.) Must have an active resident license to sell Health Insurance with preferably NO Appointments

A NEW CAREER POWERED BY YOU

We’re a forward‑thinking global organization that nurtures a true people‑first, inclusive culture and a genuine sense of belonging. Your remote Licensed Health Insurance Bilingual Representative role is the right place for you!

WHAT YOU WILL DO IN THIS ROLE

As a Licensed Health Insurance Bilingual Representative working from home, you will: Respond to inbound customer and agent inquiries related to policy coverage, billing, and service using clear and confident communication. Sell insurance products by gathering information, generating quotes, and binding policies while meeting performance goals. Identify opportunities for cross‑selling and upselling additional products that align with the customer’s needs. Demonstrate empathy and active listening, ensuring every customer feels heard and supported throughout the interaction. Educate customers on policy options and documentation, clearly explaining the required steps or updates. Navigate multiple systems simultaneously, while maintaining a smooth and engaging customer conversation. Document interactions thoroughly to ensure accuracy, consistency, and continuity of service. Work from a quiet, distraction‑free home environment, maintaining professionalism in all communications. Deliver expert customer experiences…with a smile.

YOUR QUALIFICATIONS

Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Licensed Health Insurance Bilingual Representative (Remote) role include: Must be able to pass a language assessment for Spanish. Six months of customer service experience. Active resident license to sell health insurance. High school diploma or GED. Proficiency in fast‑paced multi‑tasking. Eagerness to learn new technologies. Passion for helping others with a patient and empathetic nature. Ability to pass a background check. This is a seasonal role through December 7, 2026, with an opportunity to extend employment in a different role. Bilingual not required but encouraged to apply. Must reside in the United States or have a valid U.S. address for residence.

WHAT’S IN IT FOR YOU

Benefits available to eligible U.S. employees in this role include: The base salary range for this position is $19.95 – $23.50/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Medical, dental, and vision insurance; comprehensive employee assistance program; registered retirement savings plan; paid time off and holidays; and paid training days. DailyPay enrollment option to access pay early when you want it. Paid training and performance‑based incentives. Lucrative employee referral bonus opportunities. Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic (Neurodiversity), Women in Tech, OneEarth Champions, and more. Health and wellness programs with trained partners to help promote a healthy you. Mentorship programs that support your rewarding career journey. Work‑from‑home convenience. Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support. Celebrations for Concentrix Day, Game‑Changer Appreciation Day, Customer Service Week, World Clean Up Day, MyOneEarthPromise, and more. A range of other perks and benefits.

JOB AVAILABILITY

We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.

PHYSICAL AND MENTAL REQUIREMENTS

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

EQUAL EMPLOYMENT OPPORTUNITY

Concentrix is an equal opportunity and affirmative action (EEO‑AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

AVAILABLE EEO RESOURCES

English ( Spanish (

ACCOMMODATION

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting View email address on click.appcast.io. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

ARTIFICIAL INTELLIGENCE

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

WORK AUTHORIZATION

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

FOR MORE INFORMATION

For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE ( #J-18808-Ljbffr Concentrix