Director of Pharmacy Operations
Matrix Pharmacy Group
Benefits:
Bonus based on performance
Company parties
Employee discounts
Health insurance
Paid time off
Profit sharing
Director of Pharmacy Operations
West Austin / Dripping Springs, TX Full-Time
About Us
We are a fast-growing independent pharmacy serving West Austin and Dripping Springs with a strong focus on personalized medicine, compounding, and exceptional patient care.
We are building something special — a pharmacy that values precision, compliance, innovation, and team culture equally.
We are looking for a driven leader who thrives in a dynamic environment and wants to help grow a high-performing team.
Position Summary
The Pharmacy Operations Manager oversees daily pharmacy operations, staff leadership, compliance, vendor relationships, and PBM interactions.
This role is ideal for someone who enjoys building systems, leading people, and creating operational excellence — while working in a collaborative and forward-moving environment.
Compounding experience is preferred but not required for the right leader.
What You’ll Lead
Team Leadership
Hire, train, mentor, and develop pharmacy technicians and support staff
Create and manage team schedules
Conduct performance reviews and provide coaching
Maintain accountability while fostering a positive team culture
Lead team meetings and encourage continuous improvement
Daily Operations
Oversee prescription workflow (retail and compounding)
Ensure accuracy, efficiency, and high patient service standards
Monitor turnaround times and productivity
Identify and implement workflow improvements
Compliance & Licensure
Maintain all pharmacy licensure and registrations
Track renewal deadlines and submit required documentation
Ensure compliance with USP <795> and <797> standards
Prepare for inspections and accreditation reviews
Maintain OSHA and HIPAA training compliance
Oversee quality assurance documentation and logs
Accreditation & Audit Readiness
Maintain SOP manuals and policy documentation
Organize training records and environmental monitoring logs
Lead audit preparation and corrective action plans
Conduct internal compliance checks
Vendor & Supply Management
Manage relationships with wholesalers and suppliers
Monitor inventory and ordering systems
Coordinate equipment maintenance
Evaluate vendors and improve purchasing efficiency
PBM & Third-Party Management
Respond to PBM audits and documentation requests
Manage credentialing and re-credentialing
Address reimbursement discrepancies
Oversee prior authorization workflow systems
Maintain compliance with payer contracts
Growth & Strategy
Monitor key performance indicators
Identify opportunities to improve efficiency and revenue
Support ownership in operational growth initiatives
What We’re Looking For
2+ years pharmacy experience (lead or senior technician preferred)
Texas Licensed Pharmacy Technician preferred
CPhT certification preferred
Strong understanding of pharmacy workflow and compliance standards
Experience handling PBM audits preferred
High proficiency with pharmacy software and technology
Strong leadership, communication, and organizational skills
Someone who takes ownership and leads by example
Why Join Us
Supportive and team-oriented environment
Opportunity to grow with an expanding independent pharmacy
Flexible scheduling
Health insurance stipend
Paid time off
Leadership role with real impact
If you enjoy building systems, leading people, and being part of a pharmacy that is growing with purpose — we’d love to meet you.
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