Veterinary Receptionist

Veterinary Receptionist

Oath Animal Hospital is hiring a full-time or part-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

As you join our mission, you will be supported in your work and home life with:

• A comprehensive benefits package, including medical, dental, and vision insurance
• Paid time off and a 401(k) plan for full-time employees
• Professional development opportunities
• Employee pet discount because we know your pets are family, too.

Salary: $18.00-$22.00 per hour, based on the candidate's skills, experience, and qualifications.

Schedule: Full-time and part-time opportunities available. Shifts may begin as early as 7:45 AM and end at closing, typically around 6:00 PM. Saturdays 8:30 am to 3:00 PM. Start and end times may be adjusted based on business needs.

Key responsibilities:

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

• Previous experience as a veterinary receptionist or medical office assistant preferred, but we are willing to train the right candidate!
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

Oath Animal Hospital, a state-of-the-art veterinary hospital, opened its doors in May 2023 in East Meadow. The hospital offers a wide range of services, including preventive care, dental care, diagnostic imaging, surgery, and an in-house pharmacy for pets in the greater East Meadow and Long Island areas.

The operation is led by Dr. Michael Funk, Medical Director, Owner, and Founder of Oath Veterinary Services, who brings over 15 years of veterinary experience to the clinic. Dr. Funk has been named Bethpage's Best Veterinarian on Long Island for 11 consecutive years.

In its inaugural year, Oath Animal Hospital was honored with multiple Best of Long Island 2024 awards, including:

• Best Animal Hospital on Long Island
• Best Veterinarian Dr. Michael Funk
• Best Place to Work
• Best Boss Dr. Michael Funk

The hospital also maintains a 5-star rating on Google, a testament to the exceptional care and client experience provided by the Oath team.

Oath Animal Hospital is proud to be an active member of the local community. We regularly participate in special events such as Tech Week and host engaging community experiences like Brie Bear's Bear Repair, where children bring their stuffed animals in for fun, educational check-ups.

We are also deeply committed to fostering a workplace culture that values diversity and equality, ensuring every team member feels respected, supported, and empowered.