Assistant Center Director - Sales and Customer Service

Benefits: Bonus based on performance Employee discounts Flexible schedule About the Role: Code Ninjas of Beacon Hill is looking for an enthusiastic and people-focused Assistant Center Director with a focus on Customer Service and Sales to join our team part-time in Seattle, WA (N. Beacon Hill Neighborhood)! In this role, you'll be the face of our brand - connecting with local families, schools, and community organizations to inspire the next generation of young coders and tech innovators. Responsibilities: Make outbound calls and send follow-up emails to convert leads. Close enrollments through confident program explanations and objection handling. Maintain accurate lead tracking and follow-up cadence. Schedule tours, trials, and memberships quickly and professionally. Provide clear, friendly communication to parents via phone, email, and in-person. Assist with daily center operations, opening/closing, and maintaining a clean environment. Help coordinate staff schedules and shift coverage. Provide on-floor support to Senseis to ensure smooth class flow. Assist with onboarding and basic training for new staff. Greet families and ensure a welcoming, organized experience. Address parent questions and concerns with professionalism. Maintain high satisfaction through consistent, positive interactions. Track attendance, memberships, and lead conversions. Support inventory checks and basic center upkeep. Requirements: 1-2 years in a sales , customer acquisition , or lead conversion role. 1-2 years in customer-facing roles (retail, hospitality, call center, education, or youth programs). Proven ability to close leads , handle objections, and follow structured sales processes. Experience working with kids or families in camps, tutoring centers, after-school programs, or similar environments. Self-motivated, organized, and able to manage multiple projects independently Enthusiasm for STEM education, youth development, or coding is a strong plus Flexible availability including some evenings and weekends as needed About Us: Code Ninjas Beacon Hill is a premier STEM learning center dedicated to teaching kids ages 5-14 how to code through fun, game-based curriculum in a supportive and energetic environment. Families love us because we make technology education accessible, engaging, and confidence-building for every child. Our team is passionate about making a difference in the community, and we foster a fun, mission-driven workplace where every team member plays a meaningful role. #J-18808-Ljbffr code-ninjas-careers