Senior Sales Manager - After Sales

Senior Sales Manager – After Sales Pioneer Join us and you’ll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for its brilliance. Responsibilities Lead, manage and direct Power Generation after sales business opportunities for Direct and Distributors/Dealers Customers in North and Latin America. Define short- and long-term goals and initiatives to promote and increase penetration in the Power Generation market segments and closely monitor results to ensure success. Contact, manage and provide sales assistance for service products (e.g., Spare parts, Extended Coverages, etc.) to direct customers and distributors, as well as internal and field personnel. Identify and define new business opportunities and products to establish growth initiatives for service products and services, including making the sale. Resolve customer and distributor issues as necessary to support ongoing business and generate new business. Evaluate distributor performance against sales goals and take a proactive role to drive improvements. Perform administrative functions such as monitoring and assisting with budget planning, revenue forecasting, approving expenditures, and employee evaluations. Develop, manage and participate in tradeshows and industry events, as well as assist with the development of advertising campaigns, product literature and distributor events. Track and report on industry trends, business conditions and account status to develop future products and sales. Ensure that parts inventory and training levels are sufficient (e.g., at Distributors/Dealers) to provide quality sales and after sales support. Monitor, implement and evaluate MTU's procedures, policies and agreements to increase customer awareness and compliance. Prepare and present professional presentations to customers, management and staff. Promote a compliance culture in area of responsibility and live the letter and the spirit of the Rolls‑Royce Code of Conduct. Perform special projects as required. Basic Requirements Bachelor’s degree in Engineering or Business Management and 7 years of applicable experience in support, sales or parts-marketing within after-sales. or 10 years of experience in service support, sales or parts marketing within after sales. Ability and willingness to travel domestic and international on short notice, up to 75% of the time. Preferred Qualifications Knowledge of MTU organization (products, policies & procedures). Knowledge of SAP operating system. Proven, dynamic leader of people. Excellent knowledge of principles and processes for providing customer services, including customer needs assessments and evaluation of customer satisfaction. Proven ability to manage large, complex business agreements, negotiations and financial transactions. Proven ability to develop new business and deliver sales results. Strong knowledge of the practical application of systems to analyze and report on stock levels, new parts orders, shipments, and sales of after sales products. Excellent interpersonal skills. Excellent organizational, planning and follow‑up skills. Strong problem‑solving skills and ability to make decisions with limited information. Excellent oral and written communication skills. Proficient with MS Office Suite. Equal Opportunity Employer Rolls‑Royce is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics. At Rolls‑Royce, we are committed to creating a workplace where all employees feel respected, supported, and empowered to do their best work. Location and Compensation Location: Novi, MI. Pay Range: $131,472 - $213,642 annually. Benefits Rolls‑Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan. Eligible employees may have the opportunity to enroll in other benefits, including health, dental, vision, disability, life and accidental death & dismemberment insurance; a flexible spending account; a health savings account; a 401(k) retirement savings plan with a company match; Employee Assistance Program; Paid Time Off; certain paid holidays; paid parental and family care leave; tuition reimbursement; and a long‑term incentive plan. The options available to an employee may vary depending on eligibility factors such as date of hire and employment type. #J-18808-Ljbffr