Desktop Support Technician

Title of position: Desktop Support Technician

Position type: Full Time

Pay range: $50,000-$65,000 Salary

Location: Westminster, CO

About Kahuna

At Kahuna, we offer a fast-paced, collaborative, and rewarding work environment rooted in our core values: Integrity, Relationships, Innovation, Safety, and Empowerment . We are committed to creating a workplace that employees are proud to be part of - and one they can build a long and fulfilling career with.

Kahuna is seeking an in-office Desktop Support Technician for the Information Technology department (IT). This role will support and receive on-the-job training from experienced systems administrators supporting everyday technical support for users within the company both local and remote. This position is responsible for supporting users in a Windows environment with various applications and technologies. Potential responsibilities include:

• Install hardware components in the desktops and laptops.
• Setting up and troubleshooting network connections with both Ethernet and wireless.
• Provide desktop operating system and application support in a Windows/Office environment.
• Set up new workstations, installing operating systems and applications.
• Help users migrate to new computers.
• Troubleshoot all manner of user problems. Determine the root of the problem and provide the user with step by step support.
• Perform general office duties such as filing, responding to emails, other duties as assigned.
• Be discrete and confidential with sensitive company and user information.

Required Qualifications/Skills:

• Worked for at least two years with computers and networks in an office environment.
• Knowledge of hardware and software applications in desktops and laptops, including Windows 10 and 11, Microsoft 365 applications, Ethernet networking and security.
• A solid understanding of customer service ethics and procedures.
• Strong written and verbal communication skills to easily converse with users who are not knowledgeable about computers.
• Must be able to problem solve and troubleshoot computer issues.
• The right candidate will be comfortable helping users with all varieties of smartphones.
• Familiarity with AutoCAD software encouraged.
• Experience in a multiple server environment a plus but not required.
• CompTIA A+ certification or similar encouraged but not required.
• Must be able to lift 40 lbs. and occasionally climb ladders.

Why You'll Love Working Here:

Kahuna offers a comprehensive benefits package, including:

• Medical, dental, and vision insurance
• 401(k) participation
• Optional supplemental benefits
• Paid Time Off and company holidays
• Access to onsite exercise facilities
• Opportunities to grow technical and leadership skills

Learn more about our culture and what makes us unique at .

Next Steps

To apply, please provide a copy of your resume and cover letter and apply directly through our website at Kahuna is a DOT-regulated company; therefore, this position will require that the candidate pass an initial drug screen and background check upon hire. Must be eligible to work in the United States as this job is ineligible for sponsorship.

Application Deadline: Open until filled

Kahuna is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, veteran status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.