Inside Sales Account Manager

Overview Talent Acquisition Manager in education, manufacturing, real estate and construction industries. Expertise in candidate sourcing | campus… Responsibilities Manage daily business activities of assigned accounts which include pricing, shipments, scheduling of orders, order entry, security of new orders and ensuring highest level of services possible, doing so under the guidance of the Company’s Sales Standard Operating Procedures. Develop necessary business through existing or new customers in assigned territory to ensure the Company has adequate market share in the area. Develop and maintain product knowledge of all the Company’s products by attending various technical training seminars offered and self-study. Responsible for sending samples, literature, testing data and necessary documentation to the customers. Initiate and follow through, with product assurance, resolution of any dispute that involves an order. Respond to customers’ requests for quotation in a timely, accurate manner. Visit assigned customers on regular basis to maintain good relationships with them. Offer new ideas and opinions on how to improve any aspect of the Company through the proper channels. Work closely with Production department to ensure availability of product in the appropriate areas. Be available to work with customers in different time zones to take care of customers’ needs. Attend and actively participate in weekly sales meetings. Assist the credit department with collections issues and resolve disputes with customer accounts. Maintain confidentiality of Company information, including proprietary or trade secret information, business plans, customer lists, pricing information, financial statements, software diagrams or documentation, flow charts or other product plans. Supervisory responsibilities This position has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Bachelor’s degree required, or equivalent experience in sales, telemarketing, or customer service acceptable AND 3 years of inside/outside sales experience. Computer skills Possess intermediate knowledge of MS Word, Excel and Outlook. Internet / Intranet experience. Language skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. The ability to write routine reports and correspondence and to speak effectively before groups (employees and customers). Excellent verbal and written communication. Other details Seniority level: Associate Employment type: Full-time Job function: Sales, Business Development, and Supply Chain Industries: Plastics Manufacturing, Wholesale Building Materials, and Building Construction Benefits inferred Medical insurance Vision insurance 401(k) Pension plan Tuition assistance #J-18808-Ljbffr