Customer Service Representative
$18 - $20 per hourWaste Connections Eastern Region
Customer Service Representative
Location: South Sioux City, Nebraska Job Type: Full-time Salary: $18 - $20 per hour
About the Role:
Gill Hauling is seeking a Customer Service Representative to join our team and provide top-notch support for our customers. The ideal candidate is a problem solver with excellent communication skills who thrives in a fast-paced environment.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat
- Provide accurate product and service information
- Resolve customer issues efficiently and professionally
- Maintain customer records and update account information
- Collaborate with other departments to address customer concerns
- Follow company policies and procedures to ensure customer satisfaction
Qualifications & Skills:
Previous customer service experience preferred (but not required) Strong verbal and written communication skills Ability to multitask and work in a fast-paced setting Proficiency in Microsoft Office and customer service software Problem-solving and conflict-resolution skills High school diploma or equivalent (college degree a plus)
Benefits:
Competitive salary & performance bonuses Health, dental, and vision insurance Paid time off & holidays Career growth opportunities Employee discounts & perks
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