Assistant Office Manager

Company Description Miami Beach Tennis Academy is a locally focused tennis training center dedicated to helping players of all ages and skill levels develop their game in a supportive, high-energy environment. The academy offers structured training programs, coaching, and clinics, emphasizing both skill development and enjoyment of the sport. It operates as a professional, customer-centered facility, providing organized scheduling, clear communication, and reliable services to athletes and families. Team members collaborate closely to deliver a consistent, high-quality experience on and off the court, creating a welcoming atmosphere for the community.

Role Description The Assistant Office Manager is a full-time, on-site position based at Miami Beach Tennis Academy in Miami Beach, FL. This role supports the daily operations of the front office, including managing player and parent inquiries, scheduling lessons and court time, and maintaining accurate records and files. The Assistant Office Manager helps oversee reception duties, processes payments, organizes registrations for programs and events, and ensures office supplies and equipment are available and functioning. This position coordinates communication between coaches, clients, and management, supports basic reporting and data entry, and contributes to a smooth, professional experience for everyone visiting or contacting the academy.

Qualifications

• Strong Communication skills, including clear verbal and written interaction with players, families, coaches, and vendors.
• Proficiency in Administrative Assistance and Office Administration, such as scheduling, records management, and organizing daily office workflows.
• Experience with Customer Service, focusing on courteous, patient, and solution-oriented support in a fast-paced environment.
• Familiarity with Office Equipment, including printers, phones, computers, and basic troubleshooting or coordination of maintenance.
• Basic computer skills with office software (e.g., email, calendars, spreadsheets, and scheduling systems).
• Excellent organizational skills, attention to detail, and ability to manage multiple tasks and priorities.
• Ability to work on-site full-time, maintain reliable attendance, and collaborate effectively as part of a small team.
• Prior experience in a sports, recreation, or education environment is beneficial but not required.
• High school diploma or equivalent required; additional coursework or training in business or administration is a plus.

Salary: $50,000-$60,000