Account Manager

Job Title: Account manager


Salary 48K ~ $65k/yr DOE


Location: Atlanta, GA


A Japanese Fastening parts manufacture/distributor is looking for an account manager


SUMMARY: Sales Representative is responsible for generating existing and new customer sales, and for increasing account penetration and market share. Client interactions may include program presentation, client follow-up, and end user sales support.


PRIMARY RESPONSIBILITIES

• Under direct supervision of the Branch Manager and/or Assistant Sales Manager, facilitate as an extension of the outside sales force to proactively grow our client base.
• Sells a variety of merchandise such as fasteners, screws, nuts, bolts, screw machines and related items to the company's business services.
• Create and deliver qualified opportunities to the Sales Representatives by compiling lists of prospective customers, for the use of sales leads, based on information from newspapers, business directories, internet, networking, and other sources.
• Displays or demonstrates products using samples and/or catalogs to emphasize sellable features.
• Prepares reports of business transactions and keeps expense accounts. Oversee key projects, processes and performance reports, data and analysis.
• Identify decision makers within targeted leads to begin sales process.
• Penetrate all targeted accounts and radiate sales from within client base.
• Collaborate with Customer Support staff, as necessary. This collaboration includes monitoring transactions through completion; including collections, and assist in resolving any discrepancies or making any changes during the course of the transaction.
• Maintain and expand the company's database of prospects and overcome objections of prospective customers.
• Maintain a high level of product knowledge. Consult with the Quality and Production departments, when necessary to assist the existing and/or prospective customer's needs.
• Make outbound follow-up calls to existing customers via telephone and e-mail.
• Handle inbound, unsolicited prospect calls and convert them into sales.
• Emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports.
• Enter new customer data and update changes to existing accounts in the corporate database.
• Conduct presentations at customer-site to grow sales in areas of opportunity, as necessary (on a solo basis and in conjunction with the Sales Representative).
• As directed by the Branch Manager, attend sales training, demonstrations, shows, conventions, and meetings which pertain to our sales departments.
• Other duties as assigned to meet company goals.

• Entry level welcome, 1-2 years is preferred
• Understanding of Japanese culture
• Basic computer skills

• Primarily office environment, after 1 year will be expected to visit one client per week
• Onsite in office, adjacent to a warehouse