Patient & Family Experience Advocate
The Ohio State University
The Ohio State University Medical Center seeks a Patient Representative to support families and visitors in the James Cancer Hospital and surrounding public spaces. You will provide information, visitation, and emotional support, using diplomacy and problem-solving to resolve concerns. The role emphasizes proactive customer service and clear communication, ensuring smooth updates to families and timely responses to questions in a busy lobby environment. #J-18808-Ljbffr
Vacancy posted 18 hours ago
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