Vice President, People Operations & Experience
Confidential
Vice President, People Operations & Experience
About the Company
Industry-leading fitness technology organization
Industry
Health, Wellness and Fitness
Type
Privately Held, Private Equity-backed
Founded
1981
Employees
1001-5000
Categories
- Fitness
- Health Care
- Software
- Wellness
- Health & Wellness
Specialties
- payment processing
- software
- serving the fitness club industry
- club management software
- fitness center billing
- and gym member management
- gym member management
- and fitness management software
About the Role
The Company is in search of a Vice President for People Operations and Experience to play a pivotal role in the evolution of its global people operating model. This leadership position is not confined to traditional HR operations; instead, it demands a visionary who can integrate strong people operations experience with a deep understanding of talent management, leadership development, and technology-enabled transformation. The successful candidate will be responsible for defining and leading a scalable people operations and experience roadmap that aligns with the business strategy, global growth, and the dynamic needs of the workforce. Key responsibilities include establishing clear operating models, service standards, and success metrics, as well as championing a technology-forward approach that encompasses AI-enabled workflows, people analytics, and data governance. Applicants for this role at the company should have a significant background in people/HR leadership, with a focus on talent management, learning and development, and a proven track record in HR technology and digital transformation. The role requires the ability to lead through senior functional leaders, strong executive partnership skills, and experience in change leadership within a complex, global, or technology-oriented environment. The ideal candidate will be adept at operating through ambiguity, with a strong emphasis on building trust, transparency, and accountability. Experience in a technology-enabled business and familiarity with AI-driven HR practices are highly valued. The role is pivotal in driving the company's commitment to diversity, equity, and inclusion, and the candidate should be prepared to integrate these values into all aspects of the people transformation work.
Hiring Manager Title
Chief People Officer
Functions
- Human Resources
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