Office Assistant

Job Description

Job Description

Description:

Job description

Office Assistant at 1st Choice A/C, Heating, Plumbing & Gas

We are looking for someone who can easily adapt and able to wear many hats in our growing business. There is room for growth in this entry level position. Being detail oriented and flexible with a great attitude is very important.

Please note this position is on Clements Ferry Road therefore please be aware of the I-526 & Clements Ferry Road heavy traffic. Punctuality and dependability are very important.

Primary Position is for:

• Customer Service calls and maintaining customer information in our software
• Assisting technicians, scheduling and dispatching
• Manage office supplies inventory and place orders
• Maintain filing systems (physical and digital)
• Schedule meetings and manage calendars for owner, company, employees and customers
• Prepare reports, presentations, and correspondence
• Handle incoming calls, outbound calls, emails, and mail
• Liaison between departments, customers and vendors
• Register new install equipment, new dehumidifier installs and mail a copy of the registration to the customer
• Apply for and Renew City and County Licenses and Contractor Licenses
• Apply for Permits when jobs are required to do so
• Submit warranty claims for technicians online
• Supply W-9’s and Insurance certificates for all of the customers that request this information
• Collections calls and maintaining a spreadsheet
• Assist Accounting Department as needed
• Help manage company phone system, setting up cell phones, iPads & apps
• Make sure each company vehicle has up to date insurance, manage vehicle maintenance and recalls and update each vehicle’s information booklet for technicians
• Assist in office cleanliness and organization

Base pay range

$20 - $22 per hour

Job Type: Full time

Expected hours: 40 hours per week

Schedule:

• Day shift
• Monday to Friday:
• Monday, Thursday & Friday 9 a.m. – 5 p.m.
• Tuesday 8 a.m. to 5 p.m.
• Wednesday, 10 a.m. to 5 p.m.

No weekends

Ability to Commute:

• Charleston, SC 29492 (Required)

Work Location: In person

Requirements:

Punctual

Flexible

Dependable

Great Attitude

Microsoft Fluent

Scheduling & Dispatching

Inbound and Outbound Calls