Associate / Manager, Internal Systems & Analytics

Title: Internal Systems & Analytics Associate / Manager Reporting to: VP, Business Operations Classification: Full-time employee Location: Hybrid in Los Angeles, CA Compensation: $80,000 - $130,000 base annual salary Company Summary: Wave Sports & Entertainment (Wave) is the leader in sports storytelling for the next generation reaching more than 130 million highly engaged followers globally. Wave’s award‑winning, original programming is led by some of the most popular athletes and personalities in sports media – including the hit digital series "Not Gonna Lie with Kylie Kelce", "7PM in Brooklyn with Carmelo Anthony", and "Straight to Cam with Cameron Brink and Sydel Curry‑Lee" – dishing out entertaining commentary, unique perspectives, expert analysis, and behind‑the‑scenes stories about the players and events that are shaping the world of sports. Wave also holds partnerships with 100+ rights holders and sports properties, providing always‑on programming to followers of the internet’s largest and most engaged social communities. Role Summary: Wave is seeking an Internal Systems & Analytics Associate / Manager to join the Strategy team. This individual will work closely with the VP, Business Operations to drive the day‑to‑day operating cadence of the business, connect strategy to execution, and ensure teams have the processes, tools, and data they need to perform at a high level. This role blends hands‑on operations work (project management, data operations, meeting and project cadence, process design, resourcing workflows, vendor and tooling coordination) with analytical work (building dashboards, running ad‑hoc analyses, and turning data into clear, actionable insights). The ideal candidate is equally comfortable jumping into the details of a process, wrangling messy data, and packaging learnings in clear, concise decks for leadership. Responsibilities Internal Tools, Systems & Automation Own and maintain revenue operations infrastructure in Airtable, ensuring our deal pipeline, inventory, and reporting are accurate, timely, and reliable. Design, test, and launch improvements to Airtable infrastructure in partnership with Revenue Operations, Sales, and Finance. Evaluate, implement, and connect internal tools that support operational excellence across the business, including project management platforms, CMS, ad servers, social scheduling tools, analytics tools like Tableau, and internal trackers. Build and refine lightweight automations and workflows in Glean, Zapier, n8n, Cassidy, or similar platforms to reduce manual work and improve data quality across internal systems. Create and maintain clear documentation so internal tools, systems, and automations are easy to understand, use, and update by cross‑functional teams. Operations & Process Management Map cross‑functional workflows (for example content production, show launch, go‑to‑market, campaign execution) and identify bottlenecks, handoff issues, and failure points. Propose, test, and ship process changes that improve speed, quality, or cost, and document those changes clearly for teams. Support resourcing and capacity planning across key functions (for example Originals, Production, Sales and Revenue Operations, WMA) by maintaining simple, transparent views of workload versus headcount, leveraging Apps Script and Google Sheets. Coordinate with Finance and People Operations on operational inputs to headcount planning, vendor decisions, and tooling needs. Analytics, Reporting & Insights Build and maintain dashboards and reports using BigQuery, Looker, and Tableau to ensure executives, talent, and other key stakeholders understand show performance. Maintain our brand campaign reporting system to ensure our Account Managers have accurate campaign performance data to report to their clients. Work with tools like Airtable, Excel/Sheets, Apps Script, Tableau, BigQuery, and Looker or LookML (or equivalents) to clean data, create dashboards, and run deep dives that inform operational decisions. Translate complex analysis into simple, narrative‑driven summaries and decks for executives and cross‑functional partners. Partner with Finance to ensure monthly aggregation of impressions and revenue booking against our shows is accurate and timely. Qualifications 2‑5+ years of experience in data analytics, operations, revenue operations, sales operations, or business operations at a high‑growth company. Strong experience as a power user or admin of Airtable or a similar no‑code database tool, plus advanced skills in Google Sheets or Excel. Proven track record building and maintaining operational trackers and reporting for teams such as Sales, Revenue Operations, Finance, or Content (for example pipelines, inventory trackers, invoicing trackers, capacity or resource allocation views). Comfort owning and improving complex, cross‑functional workflows, including mapping current state, identifying gaps, and designing cleaner processes that teams actually adopt. Experience working with a BI or analytics stack such as Tableau, Looker, BigQuery, or a similar tool, and ability to take messy data to clean, well‑structured datasets and clear insights. High attention to detail and accuracy, especially with numbers, formulas, references, and links across many connected Airtable bases and Google Sheets. Highly analytical and comfortable managing large datasets. Bias to action: you test, iterate, fail, and improve; you don’t wait for perfect information to move forward. Wave’s 5 Core Company Values Simplify and Get It Done Master Your Craft Practice Hospitality Be Direct Fearlessly Pursue New Ideas We strive to hire individuals who embody these principles, as they are key to our success. This role plays a vital part in nurturing a culture that supports our fast‑growing, adaptive, and industry‑leading team. If you’re someone who thrives on freedom and responsibility and is excited by a dynamic and fast‑paced environment, this could be the perfect opportunity for you. However, it’s important to note that this role may not be the best fit for those who prefer a slower‑paced or lower‑pressure setting. Pay Transparency + Benefits This role is a full‑time position with a base salary range of $80,000 to $130,000 per year, and may be eligible for an annual bonus and equity. Actual salary at the time of offer may vary based on multiple factors, including an individual’s experience level and qualifications. All eligible full‑time employees at Wave receive: Unlimited paid time off and 11 paid holidays 100% company‑paid premiums for Employee medical, dental, vision, and life insurance coverage Flex‑benefit options (FSA, HSA, commuter) Company‑sponsored 401(k) plan Stock options Paid parental leave Monthly phone/internet reimbursement Physical Requirements & Work Environment Capacity to operate a computer and other office productivity machinery and hardware. The ability to communicate and exchange information clearly and accurately. Work is sedentary and involves sitting for the majority of work hours. Able to work full‑time M‑F and nights and weekends as needed. The worker is not substantially exposed to adverse environmental conditions and work is performed in a business office environment. The worker may be exposed to variable lighting conditions (brightness or darkness) and noise during production when in the office. Work Location Hybrid in Los Angeles, CA. If this job is categorized as a Remote opportunity above, we may support remote work for applicants who reside in specific states. At Wave Sports + Entertainment, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, victims of any "qualifying act of violence", or other class protected by applicable law. We are proud to be an equal‑opportunity workplace. We are a Bullpen Sports Network, Inc. affiliate company. Direct Applicants Only #J-18808-Ljbffr Wave Sports & Entertainment